To support their extraordinary teams who build great products and contribute to their growth, they’re looking to add a/an Associate Engineer - IT located in Chennai. Flex believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables their people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, they encourage you to apply and join them to create the extraordinary.
Name of the
Organization: Flex
Requisition
ID: WD187673
Positions: Associate
Engineer - IT
Location: Chennai
Salary: As per
company Norms
Educational
Qualifications:
- Any Bachelor's or Master's degree.
- Minimum 4 years of experience in IT preferred.
- Should be responsible for maintenance of all IT and Network related hardware/software.
- Provide desktop and Network support. Diagnose and resolve technical issues.
- Setting up and configuring new laptops and desktops.
- Completing internal user moves including phones and Desktops.
- Rotational Shifts ( 7AM-4PM, 11AM-8PM, 2PM-11PM, 7PM-4AM, 10:30PM to 7:30 AM)
Job Description:
- Monitoring and support the infra as well the remote devices in the network.
- Following Helpdesk tickets with ITIL Process & attend incidents, requests logged by users on day-to- day basis as per SLA, being the first point of escalation.
- Install & Maintain an Active Directory Service and Manage user and group accounts in Windows 2008/2012.
- Responsible for updating and maintaining the users, groups and organization units.
- Image laptop/desktops with MDT and troubleshooting problems related to booting, Hardware and OS performance.
- Troubleshooting of hardware related problems, LAN connectivity Issues.
- Strong experience in PC software applications, MS Operating Systems administration.
- Wide knowledge of PC hardware, peripherals, and software.
- L1 Network troubleshooting.
- Encryption for data security. Handling the issues system image failure with the help of encryption.
- Providing extended support to end users and resolved the issues immediately.
- Participating in 24/7 support including weekend system prep and on-call rotations as per the business needs.
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