An excellent opportunity to join the finance team of a high growth company, at an exciting phase in its journey. The finance team strives to provide world class support to the company and its growth through operational excellence focusing on solutions and efficiency. As a Credit & Collections Specialist, you will be responsible for collecting cash, managing relationships with our customers and ultimately reducing DSO days and aged debt. The role sits within a collections team of three, reporting directly to the Finance Director, based out of our London office with the option of working remotely. The successful candidate will be driven and enthusiastic, have the ability to build strong relationships with both internal and external stakeholders, be able to work methodically with independence whilst also being a great team player
Name of the
Organization: Entrust
Requisition
ID: R003073
Positions: Credit
& Collections Specialist
Location: Remote (Work
from Home)
Salary: As per
company Norms
Educational
Qualifications:
- Previous experience in a collections role
- Demonstrated ability to manage internal and external stakeholders
- Organised with good attention to detail
- Able to work independently and be proactive with solving problems
- Ability to manipulate data within google sheets / excel
- Ability to manage multiple projects and meet deadlines
- Experience in dealing with multiple currencies
- Clear and effective communicator, verbal and written
- A team player
- Ability to build great working relationships with all levels of the organisation
- Hard working and willing to take on new challenges
- Ability to look for efficiencies in all processes and drive change in a growing business
Desirable:
- Immediately available
- Experience with systems Netsuite, Salesforce & Tesorio
- Previous experience in a Tech company
Roles &
Responsibilities:
- Build relationships with our customers to ensure invoices are paid by due date and collection targets are met
- Maintain a clean aged debtors ledger
- Allocate customer receipts, and reconcile customer accounts within Netsuite
- Respond timely and professionally to customer queries
- Share customer feedback to our billing team to ensure continuous process improvements
- Work closely with Sales and Customer Success teams
- Communicate results regularly to management
- Work as a successful team with other Collection Associates
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