Genpact Recruitment Drive; Hiring Process Associate – Apply Now

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Their 125,000+ people across 30+ countries are driven by their innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by their purpose – the relentless pursuit of a world that works better for people – they serve and transform leading enterprises, including the Fortune Global 500, with their deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Name of the Organization: Genpact

Requisition ID: INS026393

Positions: Process Associate - Underwriting

Location: Noida

Salary: As per company Norms

Educational Qualifications:

• Any graduate (except technical, BE and LLB)

Essential Skills: 

• Good analytical and problem solving skills
• Ability to communicate verbally and through emails with businesses
• Proven ability to build effective working relationships with clients & internal stakeholders
• Positive attitude with a focus on continuous process improvement and an open mind to change
• BPO or Captive work experience.
• Excellent Written and Verbal Communication skills.
• Ability to facilitate and own resolution of discrepancies and disputes.
• Ability to handle multiple priorities within strict time constraints.
• Ability to independently research, analyze, and recommend solutions to close open items and discrepancies.
• Ability to successfully interact in a challenging and high-risk collection environment with demanding internal and external customers.

Technical skills: 

• Excellent command and Excel  tools from day to day operations delivery standpoint
• Well versed with MS Excel, MS Word
• Good typing skill with high accuracy. 

Job Description:

In this role, you will be responsible to work on new business submission to validate availability of minimum required information in the document and segment the same to correct underwriting department with proper platform setup

Responsibilities

• Transaction processing according to standard work & SOP 
• Prioritize transactions according to documented guidelines to meet SLA
• Plans and organizes tasks and work responsibilities to achieve objectives
• Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
• Assist with/perform other team tasks as required.
• Accurately maintain and record data for production
• Understand and apply LM’s Core Competencies.
• Interact with Onshore /Offshore and customer in a respectful and professional manner via email and on calls if required

 

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