The Site Reliability Engineering Analyst role assists in the planning, monitoring, and controlling the day-to-day operations and delivery aspects of the Site Reliability Engineering teams. The role assists in managing team productivity and works to ensure the optimal health of the The Bay eCommerce & CRM platforms by overseeing platform performance, resilience, and stability. This role is also active in all aspects of Site Reliability Engineering, including technical vision, telemetry and observation decisions, automation strategy, solution delivery, and platform incident and problem management.
Name of the
Organization: HBC
Requisition
ID: R-111413
Positions: Site
Reliability Engineering Analyst
Location: Karnataka
Salary: As per
company Norms
Educational
Qualifications:
- Bachelor's Degree in Computer Science or equivalent
- Azure/AWS, Microsoft, RedHat, certifications and knowledge of ITIL/MOF practices.
- Strong communication, interpersonal, analytical and problem-solving skills
- Excellent writing, speaking, and presentation skills
- Experience in e-commerce good
to have
Required
Skills & Qualifications:
- Experience working within DevOps or SRE teams.
- Experience in cloud platforms preferably in AWS.
- Ability to program (structured
and OO) with one or more high-level languages, such as Python, Go, Java, and
JavaScript and scripting languages like Shell Script or power shell
- Site Reliability Engineering:
Knowledge of the theories and methodologies of reliability engineering; ability
to design, develop and support various tools, services and applications to maintain
a reliable application environment.
- Performance Measurement and
Tuning: Knowledge of system performance, testing and programming;
ability to monitor, measure, and optimize system performance and network communication
- CI/CD Pipeline: Knowledge of
concepts, values and tools applied in building Continuous Integration
(CI), Continuous Delivery and Continuous Deployment(CD) pipeline; ability to
design, build, implement and maintain CI/CD pipelines to achieve the automation
of software delivery process (AWS, Git).
- Software Release Management:
Knowledge of strategies, practices, and tools for managing versions and
distribution of software products and enhancements; ability to evaluate and improve
release management practices and tools
- Application Maintenance:
Knowledge of production applications; ability to monitor application functions
and resolve issues to maintain optimal conditions for system applications.
- Software Engineering: Knowledge
of software engineering; ability to deliver new or enhanced software products.
- Agile Development: Knowledge of
agile methodologies and the agile development lifecycle; ability to
utilize formal agile methodologies, disciplines, practices and techniques for
the delivery of new and enhanced applications.
- Container: Knowledge of
concept, functions, and capabilities of container tools and techniques; ability to
effectively apply containers in various IT business environments
- Must have experience in troubleshooting production incidents and liaising with vendors
- Identifying bottlenecks and
working on solutions either independently or work collaboratively with the
engineering team.
Roles &
Responsibilities:
- Be on a Oncall rotation to respond to performance, scalability, availability incidents
- Run the production environment by monitoring availability and taking a holistic view of system health
- Building and implementing
services to make IT and support better at their jobs.
- Improve reliability, quality, and time-to-market of our suite of software solutions
- Measure and optimize system performance capabilities forward, getting ahead of customer needs, and innovating to continually improve
- Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
- Experience in an agile working
development
environment
- Participate in system design consulting, platform management, and capacity planning
- Balance feature development
speed and reliability with well-defined service level objectives
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