As a Content Integrity Associate you will be the front-line, ensuring and maintaining the quality and policy adherence of contents on Poshmark. This is a unique and exciting opportunity to develop a new team and to have a significant impact on the Poshmark marketplace and user experience. This is an entry level position. **Candidates must be able to do Wednesday-Sunday shift. Candidates are advised to apply soon, before the link expires
Name of the
Organization: Poshmark
Requisition
ID: R-200196
Positions: Content
Integrity Associate
Location: Chennai
Salary: As per
company Norms
Educational
Qualifications:
- Graduate
- Freshers only
- Investigative mindset, facility in pattern recognition and a commitment to problem-solving.
- Sharp eye for detail.
- Analytical skills for sound judgment.
- Team player with a positive attitude.
- Objective mindset and ability to see multiple viewpoints.
- Ability to prioritize and work efficiently.
- Excellent communication skills.
- Passionate about the community and helping others.
Responsibilities:
- Review and assess flagged content on the platform.
- Investigate and resolve user appeals following enforcement actions.
- Proactively identify fraud trends and propose new processes/rules to catch these trends.
- Work closely with other teams to refine and create new processes for handling users who violate our content policies.
- Review and handle notices of alleged IP infringement from brands and other rights owners.
- Other duties as assigned
6-Month
Accomplishments:
- Understand the internal tools and systems.
- Excel in identifying counterfeit listings and suspicious behaviors.
- Independently handle manual review with ease.
- Meet productivity and quality expectations.
12+ Month
Accomplishments:
- Ability to handle escalated cases.
- Mentor and support new associates.
- Take on additional responsibilities in order to support operations.
- Ability to provide input to improve and streamline processes.
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