The POS Agent reviews the approved ORC cases placed in the POS Saks Queue and processes refunds utilizing the POS register. Sends back invalid or incomplete ORC cases to the Risk Support Team. Conduct preliminary investigations to find missing Csmart datelines when working the POS Saks Escalations queue. Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. Candidates are advised to apply soon, before the link expires
Name of the
Organization: SAKS
Requisition
ID: R-104207
Positions: Trainee -
POS
Location: Bangalore
Salary: As per
company Norms
Key
Qualifications:
- Bachelor’s degree preferred in a related field (Finance Graduate)
- 0-6 Months of Call Center/Register Experience – Preferably
- Excellent verbal and written communication skills. Good listening skills.
- Ability to stay calm under pressure.
- Understanding of credit card fraud.
- Strong sense of urgency to complete work quickly and accurately.
Role
Description:
- Reviews the approved ORC cases placed in the POS Saks Queue and processes the refund using the POS register.
- Sends back invalid or incomplete ORC cases to the Risk Support Team
- Conduct preliminary investigations to find missing Csmart datelines when working the POS Saks Escalations queue.
- Assist with processing gift card cases and sending out physical gift cards to Saks.com customers
Your Life
and Career at Saks:
- Exposure to rewarding career advancement opportunities
- A culture that promotes a healthy, fulfilling work/life balance
- Benefits package for all eligible full-time employees.
Apply Link –
Click Here
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