Carinfo Work from Home Jobs; Hiring Customer Support Executive – Apply Now

Remote Customer Support Executive Job Openings 2025!!!

Carinfo announced job vacancy for the post of Customer Support Executive. The place of posting will be at Remote (WFH). Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Carinfo
Required Qualifications	Graduate
Skills	calls, communication skills, multitasking, time management, problem-solving, chat, customer support, customer interaction, crm systems, analytical skills
Work Type	Remote

At CarInfo, they are fueled by innovation and a commitment to excellence. Whether you're a talented professional looking to shape the future of auto-tech or a business seeking cutting-edge vehicle data solutions, they invite you to be part of their journey. Together, let's build a smarter, hassle-free, and enriching vehicle ownership experience!

Θ Positions: Customer Support Executive

Θ Job Location: Remote (WFH)

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: 4182853791

Required Skills & Qualifications:

• Proven experience in customer support or a related role.
• Excellent verbal and written communication skills.
• Proficiency in handling customer interactions through chat, calls, and emails.
• Strong problem-solving and analytical skills.
• Ability to multitask, prioritize, and manage time effectively.
• Familiarity with CRM systems and support tools is an advantage.
• Patience and empathy while dealing with customers.
• Ability to work in a fast-paced and dynamic environment.
• Flexibility to work in shifts, if required.
• Skills: calls, communication skills, multitasking, time management, problem-solving, chat, customer support, customer interaction, crm systems, analytical skills

Preferred Qualifications

• Bachelor's degree in any discipline.
• Previous experience in a BPO, E-commerce, or SaaS-based customer support environment is a plus.
• Knowledge of multiple languages is an added advantage.

Responsibilities:

• Respond promptly to customer queries via chat, calls, and emails.
• Provide accurate, valid, and complete information using the right tools and resources.
• Identify customer needs and help resolve issues effectively.
• Maintain records of customer interactions, process customer accounts, and file documents.
• Escalate unresolved issues to the appropriate internal teams when necessary.
• Follow communication procedures, guidelines, and policies.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Assist in improving customer service processes and overall experience.
• Collaborate with team members to ensure efficient and high-quality support.
• Meet performance targets and KPIs, including response time and customer satisfaction.

Benefits:

• Competitive salary and performance incentives.
• Opportunity to work in a dynamic and supportive environment.
• Career growth and learning opportunities.
• Health and wellness benefits.

 

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