Remote Customer Operations Specialist Job Openings 2025!!!
Fresh Prints announced job vacancy for the post of Customer Operations Specialist. The place of posting will be at Remote (WFH). Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Name of the Company |
Fresh Prints |
Required Qualifications |
Graduate |
Skills |
Communication & Problem-solving |
Category |
Customer Support |
Work Type |
Remote |
They
are seeking a detail-oriented Operations Specialist to join the Parsel team on
a full-time, permanent basis. In this role, you will manage end-to-end
logistics processes, facilitate order creation, and maintain strong client
relationships. The ideal candidate thrives in a fast-paced environment, is a
proactive problem solver, and has excellent communication skills.
Θ Positions: Customer
Operations Specialist
Θ Job
Location:
Remote (WFH)
Θ Salary: As per
company Norms
Θ Job Type: Full Time
Θ Requisition
ID: 5477056004
Required
Skills & Qualifications:
- 1-3 years of experience in logistics, operations, or supply chain management.
- Bachelor’s degree in Business, Supply Chain Management, or a related field preferred.
- Strong problem-solving skills with a proactive approach to resolving operational issues.
- Excellent communication and interpersonal skills to manage client and team interactions.
- Proficiency in using spreadsheets (Google Sheets, Microsoft Excel) for tracking and reporting.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Experience in improving processes and identifying efficiency opportunities.
Responsibilities:
- Oversee the initiation and processing of customer orders, ensuring accuracy and efficiency.
- Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
- Coordinate shipments, transportation, and deliveries to ensure timely and accurate fulfillment.
- Maintain open and effective communication with internal teams and external stakeholders.
- Identify and resolve logistics challenges by implementing effective solutions.
- Prepare and analyze logistics and customer service reports to track performance.
- Ensure compliance with regulatory requirements and manage necessary documentation.
- Continuously identify and implement process improvements to enhance operational efficiency.
Compensation
and Benefits:
- Competitive salary commensurate with experience.
- Opportunities for professional development and growth within the company.
- Collaborative and supportive work environment.
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