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Optum Recruitment Drive; Hiring Junior Process Executive – Apply Now


Junior Process Executive Job Openings in Chennai 2025!!!

Optum announced job vacancy for the post of Junior Process Executive – MRR. The place of posting will be at Chennai. Candidates who have completed High School Diploma / Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company

Optum

Required Qualifications

High School Diploma / Graduate

Skills

 

Category

Medical & Clinical Operations

Work Type

Onsite

Like you, UnitedHealth Group is strong on innovation. And like you, they’ll go the distance to deliver high-quality care. As part of their clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for their members and providers. You’ll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you’ll have a chance to make an impact.

Θ Positions: Junior Process Executive – MRR

Θ Job Location: Chennai

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: 2267223

Required Skills & Qualifications:

  • HS Diploma or GED
  • 1+ year of customer service experience analyzing and solving customer problems
  • Must be able to create, edit, save and send documents utilizing Microsoft Word and Excel
  • Must be able to type and talk at the same time and navigate through multiple screens

Preferred Qualifications:

  • Experience working within the health care Industry and with health care insurance
  • A clerical or administrative support background
  • Knowledge of ICD-9 and CPT codes
  • Experience working with Medicare and/or Medicaid Services
  • Call center experience
  • Experience working in a metric-driven work environment

Responsibilities:

  • Manage the intake of members or the admission/discharge information post notification
  • Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
  • Manage the referral process, processing incoming and outgoing referrals and prior authorizations, including intake, notification and census roles
  • Provide appropriate triage and care coordination notification cases for non-clinical assessment/intervention
  • Handle resolution/inquiries from members and/or providers

 

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