Synopsys Recruitment Drive; Hiring IT Support Associate – Apply Now

Associate IT Support Job Openings in Hyderabad 2025!!!

Synopsys announced job vacancy for the post of IT Support, Associate. The place of posting will be at Hyderabad. Candidates who have completed Diploma / Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Synopsys
Required Qualifications	Diploma / Graduate
Category	Information Technology
Work Type	Onsite
Job Posted On	26.03.2025

You are a dedicated and enthusiastic individual with a passion for customer support and IT services. With 2-3 years of experience in End-user/Desktop Support within the IT industry, you possess a working knowledge of debugging skills in the Windows environment. Your experience supporting business and connectivity tools, including Microsoft Office, Outlook Exchange email, and Remote Access, has equipped you with the expertise needed to excel in this role. You have a good understanding and experience with Windows Active Directory Services and Exchange email tools, and some knowledge of LAN/WAN, including TCP/IP and DHCP, is preferred. Your ability to communicate clearly in person, in writing, and over the phone, coupled with your patience and politeness in handling customer calls, makes you an ideal candidate. Strong interpersonal skills and attention to detail are among your key strengths. Knowledge of UNIX, technical writing, MAC Operating System, networking, and/or Cisco Unified communications tools is a plus.

Θ Positions: IT Support, Associate

Θ Job Location: Hyderabad

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: 10130

Required Skills & Qualifications:

• Technical degree or diploma in a related field.
• 2-3 years of experience in End-user/Desktop Support.
• Proficiency in debugging within the Windows environment.
• Experience with Microsoft Office, Outlook Exchange email, and Remote Access.
• Knowledge of Windows Active Directory Services and Exchange email tools.
• A strong communicator, both verbally and in writing.
• Patient and polite in handling customer interactions.
• Detail-oriented with excellent organizational skills.
• A team player with strong interpersonal skills.
• Adaptable and able to exercise sound judgment within defined procedures.

Roles & Responsibilities:

• Providing IT support through phone, tickets, and chat to Synopsys workforce around the world.
• Resolving problems of moderate scope involving laptops/desktops, mobile devices, and applications.
• Handling common account issues and troubleshooting effectively.
• Providing ticket status updates to management and end-users.
• Maintaining effective relationships with end users.
• Exercising judgment within defined procedures and practices to determine appropriate actions.
• Ensuring smooth and efficient IT operations within Synopsys.
• Enhancing user satisfaction through prompt and effective problem resolution.
• Contributing to the overall productivity of the workforce by minimizing downtime.
• Supporting the implementation of IT projects and service delivery initiatives.
• Maintaining a robust IT knowledge base through content management.
• Fostering a positive user experience and maintaining high standards of customer service.

 

Apply Link – Click Here

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here

DISCLAIMER: The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.