WPP Recruitment Drive; Hiring Junior Service Desk Engineer – Apply Now

Junior Service Desk Engineer Job Openings in Chennai 2025!!!

WPP announced job vacancy for the post of Junior Service Desk Engineer. The place of posting will be at Chennai. Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	WPP
Required Qualifications	Graduate
Skills	Mac and Windows OS support
Category	Support
Work Type	Onsite

WPP is the creative transformation company. They use the power of creativity to build better futures for their people, planet, clients, and communities. Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide. They create transformative ideas and outcomes for their clients through an integrated offer of communications, experience, commerce, and technology.

Θ Positions: Junior Service Desk Engineer

Θ Job Location: Chennai

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: 7912700002

Required Skills & Qualifications:

• Experience of Mac and Windows OS support
• Basic understanding of computer network concepts
• Understanding computer management software
• Good analytical and problem-solving skills
• General “can-do” service attitude
• Excellent time management skills and multi-tasking abilities within tight deadlines
• Excellent communication skills

Desirable Experience:

• Media background/worked in Marketing Communications as a support technician, would be advantageous
• Experience of supporting Windows operating systems and MAC.
• Active Directory experience
• ITIL v3 Foundation knowledge and certification
• Knowledge of ARD / Microsoft Remote Desktop and of Connectors (Video / Audio/ Networking/ Fibre)
• Microsoft Azure Experience.
• RPA knowledge advantageous
• VB scripting advantageous

Responsibilities:

The primary function of the Support Technician is to is to provide remote support to staff across the Globe.

The role will be required to work 24x7 with rotational shifts and rotational week offs.

• Provide technical support for desktop issues both MAC and Windows throughout the company
• Support users across Hogarth 24x7
• Technical support for in-house agency facilities
• Adobe Creative Cloud support, experience in troubleshooting Adobe Products.
• Microsoft Office support including O365 License Administration and Management.
• Good understanding and troubleshooting skills of general applications used by end users such as Microsoft Teams, Outlook, Word, PowerPoint, Excel, SharePoint etc.
• Previous experience as a Desktop and Service Desk Technician is a valuable add on.
• User Account /Mailbox, Distribution/Security Groups creation in Active Directory.
• Experience in working with Microsoft Azure as an L1 is an added advantage.

 

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