Avantor Recruitment Drive; Hiring Customer Support Associate – Apply Now

Customer Support Associate Job Openings in Coimbatore 2025!!!

Avantor announced job vacancy for the post of Customer Support Associate. The place of posting will be at Coimbatore. Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Avantor
Required Qualifications	Graduate
Skills	Communication & Computer skill
Category	Customer Service
Work Type	Onsite

Avantor is looking for an Associate for the Customer Support team. It’s an entry level position; provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues. Gather information to identify and assess the nature of the problem. Record incident in a tracking system to maintain log of product issues for escalation and product development teams. Typically refer to transcript or established process in training manuals and guides to recommend solutions. Escalate complex issues to higher-level technical product support specialists or management.

Θ Positions: Customer Support Associate

Θ Job Location: Coimbatore

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: R-163498

Required Skills & Qualifications:

• Post-secondary education or equivalent job experience; college degree preferred but not required.
• Experience: 0-3 years of experience in mining or commercial assay laboratory or related field required.

Preferred Qualification:

• Computer skill and aptitude to operate a variety of computer software programs and systems is required.
• Exceptional communication and interpersonal skills.
• Display ability to be a strong team player.
• Excellent organizational skills.
• Skilled in relationship building is required

Roles & Responsibilities:

• Conducts sales calls in order to ascertain customer needs and/or to close sales.
• Seeks out new sales opportunities.
• Prepares expense reports.
• Prepares and evaluates territory reviews.
• Frequently travels to customer locations to evaluate onsite customer care needs.
• Continually enhances product knowledge as well as sales and customer applications skills.
• Maintains specific account records as required by management.
• Maintains awareness of territory and overall sales and profitability goals.
• Reports security and/or health and safety infractions or potential infractions in a timely manner and to the appropriate contacts.
• Performs other duties as assigned.

 

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