ZS Recruitment Drive; Hiring Technical Support Associate – Apply Now

Technical Support Associate Job Openings in Bangalore 2025!!!

ZS announced job vacancy for the post of Technical Support Associate. The place of posting will be at Bangalore. Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	ZS
Required Qualifications	Graduate
Skills	Customer service, Troubleshooting
Category	Enterprise (IT)
Work Type	Onsite

Technical Support Associates support the work activities of the Network Administrator, maintaining a user environment consisting of laptop and desktop computers running the standard suite of business applications.

Θ Positions: Technical Support Associate

Θ Job Location: Bangalore

Θ Salary: As per company Norms

Θ Job Type: Full Time

Θ Requisition ID: 22497

Required Skills & Qualifications:

• BS/BE with record of high academic achievement  
• A+ certification or Microsoft Certified Systems Administrator.
• Eagerness to contribute in a team-oriented environment.
• Ability to work methodically and analytically in a quantitative problem-solving environment.
• Excellent leadership, communication and organizational skills
• Strong customer service skills. 

Responsibilities:

• Configure computer hardware and software, as well as troubleshoot related problems. 
• Complete some administrative tasks, such as initiating hardware repairs, assisting with organizational efforts and asset management.
• IT team projects as assigned.
• Knowledge and experience with PC desktop support functions relative to laptop and desktop computers.
• Installation and configuration of business application software (i.e., MS Windows, Mac OS, Office 365 Suite including SharePoint and MS Teams.).
• Technical Support tools: Norton Ghost, VNC.
• Proficiency in PC hardware configuration, troubleshooting and maintenance.
• Experience with Microsoft Active Directory, Wireless Networking (client side), Collaboration tools like Zoom and MS teams.
• Fair knowledge on troubleshooting zoom rooms and infrastructure related to it.
• Experience in troubleshooting various forms of software problems (e.g., operating system and application programs).

 

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