Sandisk Work from Home Jobs; Hiring Service Operations Specialist – Apply Now

Remote Service Operations Specialist Job Openings 2025!!!

Sandisk announced job vacancy for the post of Service Operations Specialist. The place of posting will be at Remote (WFH). Candidates who have completed Graduate / ENgineering with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Sandisk
Required Qualifications	Graduate
Skills	Communications. MS office Applications. CRM systems
Category	Support
Work Type	Remote

Sandisk understands how people and businesses consume data and they relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, their solutions have become the beating heart of the digital world they’re living in and that they have the power to shape. Supports Sandisk service operations department based in Prague, Czechia including customer service interactions, reports, and planning. Provides the highest level of customer service with a sales-minded attitude while developing lasting internal and external customer relationships.

Θ Positions: Service Operations Specialist (Customer Support)

Θ Job Location: Remote (WFH)

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: 4225735552

Roles and Responsibilities:

• Effectively support internal teams and service providers, to ensure team objectives are being carried out.
• Coordinate with warehouse employees, and shipping supervisors to plan and schedule pickups and distribution of inventory items.
• Monitor and maintain customer satisfaction, working towards removing possible barriers in ensuring that products are exchanged and returned in line with the warranty policy.
• Actively participate in meetings with the Corporate Customer Services, Service Centers and Support teams.
• Assist in developing processes to meet specific customer RMA requirements.
• Assist in training/ developing new regional Service Centers to provide in country RMA processing as necessary.
• Monitors department issues and client complaints to define patterns and work to lessen those recurring issues.
• Regularly audits work being done by internal and third-party provider teams to ensure all standards are met.
• Write regular inventory reports, detailing inventory counts, discrepancies, and other statistical data.
• Forecast inventory required to do customer RMA fulfillment.
• Support with new systems implementation /training.

Required Skills & Qualifications:

• Warranty Services, any ERP knowledge preferred
• Ability to work in a fast-paced and changeable environment while maintaining quality of work.
• Comprehensive electronics Industry Knowledge.
• Strong Written and Verbal Communication
• Advanced understanding of Microsoft Excel, PowerPoint, and Word.
• Understands CRM systems and practices, such Oracle, SAP, and Sales Force.
• Excellent reading, writing, and speaking skills in English.
• Requires excellent communication and organization skills.
• Good team player and able to work autonomously.

 

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