Ameriprise India Recruitment Drive; Hiring Process Trainee – Apply Now

Service & Operations Process Trainee Job Openings in Noida & Gurgaon 2025!!!

Ameriprise India announced job vacancy for the post of Service & Operations Process Trainee. The place of posting will be at Noida & Gurgaon. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company	Ameriprise India
Required Qualifications	Graduate
Skills	Communication, interpersonal, organizational and time-management skills
Category	Service & Operations
Work Type	Onsite

The candidate will be responsible to work with advisors and clients regarding service issues, requests, policies, procedures, and information on accounts. Communication with advisors via system to assist them with their queries, open issues and resolve high level problems in timely manner. Emphasis is on creating and delivering a unique client experience that defines and differentiate advisors’ practices. To provide brilliant customer service by responding to advisor and client inquires in fact pace, customer-focused environment

Θ Positions: Service & Operations Process Trainee

Θ Job Location: Noida & Gurgaon

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: r25_0000002472

Roles and Responsibilities:

• Responsible to accurately process service request cases assigned systemically as per defined assignment and case deadlines, and also per established operating procedures.
• Participate in Operational, Domain and soft-skills development training programs to develop process and domain knowledge and build/improve skills & competencies.
• Participate in team meetings, huddles and brainstorming sessions to discuss process updates, operational issues and identify process improvement opportunities. Correspond and coordinate with business partners at the Home Office in United States, to seek/follow up for missing/incomplete information pertaining to service requests to enable completion of such requests.
• Utilize various computer applications to review service requests and supporting documentation/paperwork.
• Ensure availability of required information and documentation to accurately process such requests
• Follow up with Advisors/stakeholders if additional information is required
• Approve requests that are In Good Order; Reject Not in Good Order Service requests and provide rationale for such decision

Required Skills & Qualifications:

• Strong communication, interpersonal, organizational and time-management skills. Good working knowledge of computers, with proficiency in MS Office applications (Word, Power Point and Excel).

Preferred Qualifications:

• Product-specific or financial services industry experience will be an added advantage. Desired experience of 0-2 years in the field of brokerage and a Strong academic background/ orientation.

 

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