Associate Job Openings in Chennai 2025!!!
Sutherland announced job vacancy for the post of Associate. The place of posting will be at Chennai. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Name of the Company |
Sutherland |
Required Qualifications |
HSC / Diploma / Graduate |
Skills |
Communication, Typing, etc.., |
Category |
Operations |
Work Type |
Onsite |
Artificial
Intelligence. Automation. Cloud engineering. Advanced analytics. For business
leaders, these are key factors of success. For them, they’re their core
expertise. They work with iconic brands worldwide. They bring them a unique
value proposition through market-leading technology and business process
excellence. They’ve created over 200 unique inventions under several patents
across AI and other critical technologies. Leveraging their advanced products
and platforms, they drive digital transformation, optimize critical business
operations, reinvent experiences, and pioneer new solutions, all provided
through a seamless “as a service” model.
Θ Positions: Associate
Θ Job
Location:
Chennai
Θ Salary: As Per Company
Norms
Θ Job Type: Full Time
Θ Requisition
ID: 744000072426145
Job
Description:
- Resolves Customer issues, questions, concerns with effective, clear and professional written and oral communication.
- Provides prompt and efficient service to Vendors including the appropriate escalation of Vendors’ issues.
- Builds Platform and business knowledge to better serve Vendors
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
Required
Skills & Qualifications:
- HSC, any Graduation * or 10+5 or 12+3 Diploma along with Mandarin language certificate
- Additional Information: Typing skills of 25 words per minute with an accuracy of 80%
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