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Sutherland Recruitment Drive; Hiring Associate – Apply Now


Associate Job Openings in Chennai 2025!!!

Sutherland announced job vacancy for the post of Associate. The place of posting will be at Chennai. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Name of the Company

Sutherland

Required Qualifications

HSC / Diploma / Graduate

Skills

Communication, Typing, etc..,

Category

Operations

Work Type

Onsite

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For them, they’re their core expertise. They work with iconic brands worldwide. They bring them a unique value proposition through market-leading technology and business process excellence. They’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging their advanced products and platforms, they drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

Θ Positions: Associate

Θ Job Location: Chennai

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: 744000072426145

Job Description:

  • Resolves Customer issues, questions, concerns with effective, clear and professional written and oral communication.
  • Provides prompt and efficient service to Vendors including the appropriate escalation of Vendors’ issues.
  • Builds Platform and business knowledge to better serve Vendors
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
  • Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.

Required Skills & Qualifications:

  • HSC, any Graduation * or 10+5 or 12+3 Diploma along with Mandarin language certificate
  • Additional Information: Typing skills of 25 words per minute with an accuracy of 80%

 

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