Lenovo Recruitment Drive 2025; Hiring Technical Support Engineer – Apply Now

Technical Support Engineer L2 Job Openings Across India 2025!!!

Lenovo has announced recruitment for the position of Technical Support Engineer L2 – Notebook/Laptop. This is an excellent opportunity for candidates seeking high-paying technical support engineer jobs in India and IT hardware support careers. Both freshers and experienced graduates, engineers, or postgraduates are eligible to apply.

Company Overview

Name of the Company	Lenovo
Required Qualifications	Graduate
Skills	Troubleshooting hardware issues for laptop, desktop, accessories, headphones, keyboard etc.
Category	Hardware Engineering
Work Type	Onsite

Lenovo is a US\$69 billion global technology leader, ranked #196 in the Fortune Global 500, serving customers in 180+ markets worldwide. With a vision of Smarter Technology for All, Lenovo leads the world’s PC market and continues to innovate across AI-powered devices, IT infrastructure, and enterprise solutions. A career with Lenovo offers growth, exposure, and the chance to be part of a truly global brand.

Job Description – Technical Support Engineer L2 (Notebook/Laptop)

As a Technical Support Engineer, you will provide L2 hardware and IT supportfor Lenovo laptops, desktops, and accessories. You’ll be responsible for troubleshooting, escalation management, and customer satisfaction. This role is ideal for professionals pursuing IT hardware support jobs in Indiaand aiming to grow in the global technical support industry.

Position Details

Θ Positions: Technical Support Engineer L2- Notebook/Laptop        

Θ Job Location: Across India

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: WD00083976

Roles and Responsibilities:

• Provide real-time floor support for technical and process-related queries.
• Clarify SOPs and guide on part compatibility and troubleshooting.
• Support engineers with tool navigation and technical platforms.
• Handle escalations both on-call and off-call to prevent customer dissatisfaction.
• Collect defective units and provide field support for escalated/repeat cases.
• Conduct RCA (Root Cause Analysis) for escalated issues and suggest preventive measures.
• Ensure compliance with defined technical KPIs.

Required Skills & Qualifications:

• Degree in Information Technology, Hardware, or a related discipline.
• Strong technical knowledge in troubleshooting laptops, desktops, headphones, keyboards, and accessories.
• Excellent communication skills and customer handling ability.
• Ability to work 6 days a week (Mon–Sat), 9 am to 6 pmwith one day off.

Benefits of Working at Lenovo:

• Build a career in global IT hardware and technical support services.
• Exposure to AI-ready IT support tools and international support processes.
• Opportunities for professional growth in a Fortune Global 500 company.
• Inclusive workplace culture that values innovation and collaboration.

Apply Now

Apply Link – Click Here

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here

DISCLAIMER: The information provided on this page is intended solely for informational purposes for students, freshers, and experienced candidates. All recruitment details are sourced directly from the official website of the respective company. Latest MNC Jobs does not guarantee job placement. The hiring process strictly follows Lenovo’s official recruitment policies. We do not charge any fees for sharing job information. Candidates are strongly advised not to make any payments for job opportunities.