PTC Recruitment 2025 | Associate Technical Support Jobs in Pune – Apply Online for High-Paying IT Careers

PTC Careers 2025: Apply online for Associate Technical Support Representative job openings in Pune. Explore high-paying IT support jobs in India with global exposure, career growth, and secure onsite opportunities. PTC has announced an exciting job opening for the role of Associate Technical Support Representativein Pune, India. This is a great opportunity for graduates and postgraduates(freshers or experienced) who want to build a career in IT technical support, customer success, and troubleshooting. With PTC’s global reputation in technology solutions, this role ensures career growth, high-paying IT jobs in Pune, and international exposure.

Θ Company Name: PTC

Θ Position: Associate Technical Support Representative

Θ Job Location: Pune (India – Night Shift)

Θ Work Type: Onsite

Θ Job Type: Full Time

Θ Requisition ID:137476737968

Θ Qualification: Graduate / Post Graduate

Θ Skills Required: Strong troubleshooting abilities, technical support, communication skills

Roles and Responsibilities

• Manage customer support cases through CRM systems (phone, email, voicemail).
• Route incoming queries to appropriate technical teams for resolution.
• Escalate urgent issues to technical support management.
• Act as online PTC Community Moderator, ensuring community guidelines.
• Handle basic technical issues on PTC customer-facing tools like eSupport portal.
• Monitor customer feedback and satisfaction surveys, ensuring service quality improvements.
• Mentor and coach new hires on support tools, troubleshooting, and customer service skills.

Required Skills & Qualifications

• Bachelor’s degree in any discipline (Engineering/IT preferred).
• 0–1 year of experience in customer support or IT service desk(preferred).
• Proficiency in Windows environment with basic administrative knowledge.
• Strong troubleshooting and root-cause analysis skills.
• Excellent verbal and written communication for client interactions.
• Technical writing ability to document solutions and publish knowledge articles.

Benefits of Joining PTC

• Work in a global IT support role with international exposure.
• Excellent career growth opportunities in technical support and IT operations.
• Hands-on experience in troubleshooting and configuration management.
• Competitive salary package with additional perks.
• Opportunity to work in a fast-paced, innovation-driven environment.

Why Choose a Career at PTC?

PTC is a leader in delivering digital transformation, software solutions, and IT innovationsto enterprises across the world. By joining PTC as an Associate Technical Support Representative, you can unlock opportunities in high-paying IT jobs, global customer support roles, and secure technology careers in India. This role is ideal for candidates looking for technical support jobs in Pune with career growth, strong training programs, and global exposure.

How to Apply:

Apply Link – Click Here

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here

Disclaimer: The information provided here is for career guidance and educational purposes only. All details are sourced directly from the official PTC Careers website. We do not guarantee placements. Always apply through official job portals and do not make any paymentsfor job applications.