RTX Recruitment 2025 | Junior IT Support Jobs in Gurgaon & Cochin – Apply Now

RTX Careers: Junior Tech – IT Support Hiring Drive 2025

RTX has officially announced job openings for Junior Tech – IT Support in Gurgaon and Cochin. This opportunity is open for diploma holders, graduates, and postgraduates with relevant IT skills. Both freshers and experienced IT professionals can apply. Find the full job description, qualifications, roles, and benefits below.

Company Overview

Name of the Company	RTX
Required Qualifications	Diploma / Graduate
Skills	Network Administration, Troubleshooting, Server Maintenance
Category	Aftermarket & Service
Work Type	Onsite (Airport IT Operations)

RTX is a global leader in aerospace and defense technology, delivering advanced solutions across sectors. In India, the company plays a key role in IT-enabled airport operations, ensuring safety, compliance, and efficiency in mission-critical environments.

Job Details

Θ Positions: Junior Tech - IT Support

Θ Job Location: Gurgaon / Cochin

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: 01782033

Roles & Responsibilities

As a Junior IT Support Engineer at RTX, you will play a vital role in ensuring the reliability of airport IT systems:

• Provide corrective and preventive maintenance for core systems including:
•   CUPPS (Common Use Passenger Processing Systems)
•   BRS (Baggage Reconciliation Systems)
•   CUSS (Common Use Self Service)
• Monitor IT infrastructure components such as servers, LAN/WAN connectivity, and dashboards.
• Handle incident management, including real-time detection, troubleshooting, and resolution.
• Execute updates, configuration changes, and scheduled maintenance tasks.
• Maintain documentation for hardware/software, logs, and system inspections.
• Collaborate with Shift-in-Charge and Site Manager to meet service-level agreements.
• Support senior engineers in shift operations and gain mentorship in advanced systems.

Required Skills & Qualifications

• Bachelor’s degree in Engineering, MCA, or MSc in Electronics/Computer Science OR Diploma in Electronics/Computer Hardware with 2–5 years of IT support experience.
• Strong knowledge of:

•   CUPPS, BRS, CUSS
•   Network administration & troubleshooting
•   Server & hardware maintenance
• Familiarity with monitoring tools and diagnostics.

Preferred Certifications:

• CCNA (Cisco Certified Network Associate)
• ITIL Foundation
• MCSA (Microsoft Certified Solutions Associate)

Desired Attributes:

• Excellent troubleshooting and analytical skills under pressure.
• Strong communication and customer service orientation.
• Ability to work independently in rotating shifts (including weekends/holidays).
• Adherence to airport IT compliance standards and protocols.

Why Join RTX IT Support?

• Work in a mission-critical airport IT environment*ensuring smooth passenger processing.
• Be part of a collaborative global team operating 24x7.
• Gain hands-on experience with advanced aviation IT systems.
• Build a long-term career with growth opportunities in IT infrastructure and system support.

Employee Benefits

• Group Term Life Insurance
• Group Health & Accident Insurance
• 18 days of vacation + 12 days of sick leave annually
• Employee Scholar Program
• Car Lease Program
• National Pension Scheme (NPS)
• Leave Travel Allowance (LTA)
• Work-life balance initiatives

How to Apply?

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Disclaimer: The information provided above is for informational purposes only and sourced from the official RTX careers portal. We do not guarantee job placement. The recruitment process follows RTX’s official HR policies. We do not charge any fees for sharing job information. Candidates are strongly advised not to make any payments to third parties for job offers.