ChargePoint Recruitment Drive 2025 | Hiring Associate Technical Support Engineer – Apply Now

Associate Technical Support Engineer Job Openings in Bangalore 2025!!!

ChargePoint has announced exciting job vacancies for the post of Associate Technical Support Engineer. The position is based in Bangalore. Candidates who have completed Graduate / Engineering / Post Graduate degrees — both Freshers and Experienced professionals — are eligible to apply. More details about eligibility, skills, and job responsibilities are provided below.

Company Overview

Name of the Company	ChargePoint
Required Qualifications	Graduate
Skills	Strong communication, interpersonal, motivational, and organizational skills
Category	Support
Work Type	Onsite

With electric vehicles (EVs) projected to make up nearly 30% of new vehicle sales by 2025 and over 50% by 2040, the world is shifting rapidly towards sustainable mobility. ChargePoint is leading this global transformation with its advanced EV charging infrastructure — offering innovative EV charging solutions for homes, businesses, and fleets. The company powers one of the world’s largest electric vehicle charging networks, providing hardware, software, and mobile solutions across North America and Europe.

Job Details

Θ Positions: Associate Technical Support Engineer

Θ Job Location: Bangalore

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: 8161483002

Roles and Responsibilities

• Respond to customer inquiries (voice/email) for EV charging stations as part of the Enterprise Support team.
• Diagnose, troubleshoot, and debug ChargePoint software and hardware.
• Own and resolve assigned support cases using ticketing tools.
• Research and document solutions for the Knowledge Management (KM) system.
• Collaborate with cross-functional teams for faster resolution of complex issues.
• Contribute to support knowledge base by creating and updating documentation.
• Meet performance, productivity, and SLA standards in case resolution.

Required Skills & Qualifications

• Bachelor’s degree with 0–2 years of experience in customer support or technical assistance.
• Strong customer service and problem-solving skills.
• Excellent communication skills — both verbal and written.
• Proficient in Microsoft Office, email handling, and technical documentation.
• Ability to multitask, prioritize, and meet deadlines effectively.
• Strong adaptability and teamwork in a fast-paced environment.

Preferred Skills

• Understanding of Networking Fundamentals (TCP/IP, M2M communication, etc.)
• Familiarity with Cloud-based platforms and application support.
• Knowledge of computer systems, mobile devices, and technical troubleshooting.
• Certifications in Microsoft, Linux, or networking are an added advantage.
• Awareness of EV technology and charging systems preferred.

Personal Skills

• Strong interpersonal and motivational skills.
• Self-starter attitude with a passion for technology and clean energy.
• Flexibility to work in European time zones as needed.

How to Apply

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