Cognizant Recruitment Drive 2025 – Hiring Process Executive in Chennai

Process Executive – CHD Job Openings in Chennai for Freshers & Experienced Professionals

Cognizant has announced a job vacancy for the role of Process Executive – CHD. The posting location will be Chennai. Candidates with a Graduate / Engineering / Post Graduate qualification and 0–1 year of experience (Freshers can also apply) are eligible. Find more details about the role, required skills, and responsibilities below.

Company Details

Name of the Company	Cognizant
Required Qualifications	Graduate
Skills	Technical knowledge of POS systems enabling effective troubleshooting and support
Category	Technology & Engineering
Work Type	Onsite

Job Overview

The Process Executive role is designed for individuals with 0 to 1 year of experience, focusing on Incident Management in a Service Desk environment. The position involves POS software and hardware support, incident tracking, and providing effective troubleshooting to ensure smooth business operations. This is a full-time IT support job in Chennai, offering a chance to work in rotational shifts, collaborate with global teams, and gain valuable career growth opportunities in Cognizant.

Θ Positions: Process Executive - CHD

Θ Job Location: Chennai

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: 00063944351

Roles and Responsibilities

• Provide timely and effective solutions to service desk queries.
• Track and document issues using incident management tools.
• Resolve POS software and hardware issues ensuring minimal downtime.
• Communicate updates and solutions clearly with stakeholders.
• Identify trends in recurring issues and suggest improvements.
• Assist in developing service desk procedures for higher efficiency.
• Offer technical guidance to users on POS systems.
• Monitor system performance and escalate anomalies when needed.
• Participate in training to stay updated on the latest technologies.
• Ensure compliance with Cognizant policies and IT standards.
• Collaborate with team members for customer satisfaction improvement.
• Support the adoption of new technologies into existing workflows.
• Maintain professionalism and foster a team-oriented culture.

Required Skills & Qualifications

• Strong knowledge of incident management and IT service desk support.
• Ability to troubleshoot and resolve POS system issues.
• Excellent communication and teamwork skills.
• Analytical mindset to identify patterns and propose solutions.
• Willingness to work in rotational shifts.
• Customer-focused approach with problem-solving abilities.
• Commitment to continuous learning in the IT and service desk domain.

How to Apply

Apply Link – Click Here

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here

Disclaimer: The details shared here are strictly for informational purposes and are sourced directly from the official Cognizant career page. We do not guarantee any job placement. The hiring process will follow Cognizant’s official recruitment rules and HR guidelines. We do not charge any fees for job information. Candidates are strongly advised not to make any payments for employment opportunities.