Veradigm Recruitment Drive 2025 | Hiring Associate Support Consultant – Apply Online Now

Associate Support Consultant Job Openings in Pune 2025 – Freshers & Experienced Candidates Can Apply

Veradigm, a global leader in healthcare technology solutions, has announced new job openings for the position of Associate Support Consultant in Pune. Candidates with a graduate or postgraduate degree in any discipline, with 1–3 years of experience (or freshers with relevant skills), are eligible to apply. This is a great opportunity for professionals looking to build a career in IT support, healthcare technology, or customer success.

Company Overview

Θ Name of the Company: Veradigm

Θ Required Qualifications: Graduate / Post Graduate

Θ Skills: Analytical and Problem-Solving Skills

Θ Category: Technical Support

Θ Work Type: Onsite

Θ Job Type: Full Time

Θ Job Location: Pune

Θ Requisition ID: 6929221003

Θ Salary: As per company norms

About Veradigm

Veradigm is a trusted provider of healthcare technology and data-driven solutions, empowering providers, payers, and life sciences organizations to deliver world-class patient outcomes. With a mission to create a connected community of health, Veradigm integrates clinical, financial, and operational insights into one unified platform. The company’s focus on innovation, data analytics, and patient engagement makes it a pioneer in transforming healthcare technology globally.

About the Role: Associate Support Consultant

As an Associate Support Consultant at Veradigm, you will be responsible for providing technical and application support to clients across multiple channels, including calls, chats, and emails. You’ll troubleshoot complex issues, document solutions, and collaborate with internal teams to enhance customer satisfaction and product reliability. This role is ideal for candidates with strong analytical, communication, and problem-solving skills who wish to grow in the IT and healthcare technology domain.

Roles and Responsibilities

• Interact with customers through live calls, chat, and email to troubleshoot product-related issues.
• Diagnose and resolve customer queries related to system configuration, functionality, and product enhancements.
• Document customer interactions, solutions, and recurring issues for internal knowledge sharing.
• Work closely with product and development teams to report product design issues or improvement suggestions.
• Stay updated on new product releases, features, and design changes to assist customers effectively.
• Manage support requests via the internal ticketing system and adhere to SLAs.
• Work in 24x7 rotational shifts to ensure seamless customer service across time zones.

Required Skills & Qualifications

• Experience: 1–3 years (freshers with strong skills may apply).
• Excellent verbal and written communication skills.
• Strong troubleshooting and problem-solving capabilities.
• Team player with the ability to collaborate across global teams.
• Strong organizational and time management skills.
• Ability to prioritize tasks in a fast-paced support environment.

Preferred Skills

• Knowledge or experience in the healthcare technology domain.
• Prior experience in international helpdesk or customer support roles.
• Familiarity with ticket management tools and IT service operations.

Why Join Veradigm?

• Work with one of the most trusted names in healthcare technology solutions.
• Gain exposure to cutting-edge healthcare IT platforms and real-world problem-solving.
• Collaborative environment with learning and upskilling opportunities.
• Competitive salary and performance-based growth.

How to Apply

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Disclaimer: The information shared in this post is for informational purposes only for students, freshers, and experienced candidates. All details are sourced directly from the official Veradigm careers website. Latest MNC Jobs does not guarantee employment or charge any fees for job listings. Applicants are advised to apply only through official channels and avoid making payments to anyone promising job placement.