S&P Global Recruitment Drive; Hiring Operations Analyst – Apply Now

Operations Analyst Job Openings in Gurgaon 2025!!!

S&P Global has announced a vacancy for the position of Sr. Operations Analysis Analyst, based in Gurgaon. Graduates, Engineers, and Postgraduates with either Fresher or Experienced backgrounds are eligible to apply. This role is well-suited for individuals interested in structured operational analysis, especially those exploring business process optimization careers and modern data-driven operations management roles. Full details regarding qualifications, job responsibilities, and expectations are provided below.

Company Overview

Name of the Company	S&P Global
Required Qualifications	Any Graduate
Skills	Good communication skills (verbal and written English)
Category	Business Management
Work Type	Onsite

S&P Global is seeking self-driven, client-focused professionals with strong analytical and problem-solving abilities for an Associate position within the Operations group. The selected candidate will support customers across the Tri-resolve suite of products and collaborate with teams across regions. This opportunity includes exposure to global workflows and helps build expertise aligned with operational risk analysis practices, contributing directly to improved client experience and self-service delivery.

Job Details

Θ Positions: Sr. Operations Analysis Analyst

Θ Job Location: Gurgaon

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 309256

Roles and Responsibilities:

• On-boarding
• Onboarding of new clients/funds and existing clients to new functionality/workflows.
• Customer Service
• Provide daily assistance to subscribers on service-related issues (via email, phone, or in person).
• Handle trade data normalisation and review reconciliation results.
• Investigate and resolve differences in reconciliation output.
• Ensure timely, structured, and effective service delivery.
• Stay updated on market regulations and upcoming industry changes.
• Customer Success Management
• Collaborate with the Customer Success team on operational matters to strengthen client relationships and experience.
• Productivity / Workflow Improvements
• Discuss internal requests for new features to enhance the overall product offering.
• Support developers and Product Management teams with requirement gathering and UAT testing.
• Participate actively in development processes using strong workflow enhancement strategies.

Required Skills & Qualifications:

• Ability to interpret trade data accurately.
• Strong customer relationship and communication skills.
• Creative problem-solving and ability to challenge existing processes.
• Proficiency with text editors and advanced spreadsheet functions.
• Ability to work in a fast-paced environment and multitask effectively.
• Strong teamwork skills and adaptability to learn quickly.

Knowledge & Experience:

• Prior experience with triResolve or similar platforms preferred.
• Ability to understand complex process flows and explain concepts clearly to clients.
• Awareness of OTC Derivatives and their processing lifecycle is beneficial.
• Basic understanding of market and credit risk management is an added advantage, especially when applying operations analytics skill development in derivative environments.

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