Akamai Work from Home Jobs; Hiring Associate Cloud Support Engineer – Apply Now

Remote Associate Cloud Support Engineer Job Openings 2025!!

Akamai announced job vacancy for the post of Associate Cloud Support Engineer, offering opportunities aligned with remote cloud support engineer jobs. The place of posting will be at Remote (Work from Home). Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	Akamai
Required Qualifications	Graduate
Skills	Have basic knowledge of Linux and/or Unix
Category	Technology
Work Type	Hybrid / Onsite / Remote

Their Technical Support Organization owns the end-to-end resolution of complex technical issues for their global customers. They collaborate for excellence, serving Fortune 500 and Government clients. As an expert team, they share knowledge and use feedback to improve products and services. At Akamai, as AkaChat Associate Cloud Support Engineer, work at the critical global technical support for online customers within an associate cloud support engineer role. Drive process improvement, operational optimization, and top-tier service metrics.

Job Details

Θ Positions: Associate Cloud Support Engineer

Θ Job Location: Remote (Work from Home)

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 2174

Roles and Responsibilities:

• Providing customer-focused support to address inquiries and resolve issues in technical and business chat as part of cloud technical support services.
• Resolving problems while collaborating with teams to reduce piracy and infringement on Akamai-hosted content.
• Leading investigations across Akamai's Distributed Network for optimized performance and delivery for customers.
• Analyzing account queries and technical issues across Akamai's networks while proposing solutions to prevent recurrence.

Required Skills & Qualifications:

• Possess 6 months to 2 years of relevant experience and education in computer science, engineering, or related fields.
• Have experience providing technical solutions & support to B2B customers
• Be well versed in how the internet works, it's underlying protocols with understanding of DNS, TTP/S, TCP.
• Have basic knowledge of Linux and/or Unix
• Be able to prioritize workload and communicate technical issues to stakeholders of varying technical ability aligned with linux unix support engineer skills

How to Apply

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Disclaimer:

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