Helpdesk Executive Job Openings in Noida 2026!!!
JLL announced job vacancy for the post of Helpdesk Executive, presenting opportunities for candidates exploring Helpdesk Executive jobs in Noida. The place of posting will be at Noida. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company
Overview
|
Name of the Company |
JLL |
|
Required Qualifications |
Graduate |
|
Skills |
Communication & Troubleshooting |
|
Category |
Customer Support |
|
Work Type |
Onsite |
Their
people at JLL and JLL Technologies are shaping the future of real estate for a
better world by combining world class services, advisory and technology for
their clients within a JLL Helpdesk Executive role. They are committed to
hiring the best, most talented people and empowering them to thrive, grow
meaningful careers and to find a place where they belong. Whether you’ve got
deep experience in commercial real estate, skilled trades or technology, or
you’re looking to apply your relevant experience to a new industry, join their
team as they help shape a brighter way forward.
Job Details
Θ Positions: Helpdesk
Executive
Θ Job
Location:
Noida
Θ Salary: As per
company standards
Θ Job Type: Full Time
Θ Requisition
ID: REQ477342
Job
Description:
- Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services as part of a helpdesk executive position.
- Maintaining a hospitality outlook and always look presentable.
- Taking ownership of the request or complaint and ensuring they are handled effectively within TAT
- Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team.
- Conducting timely Customer Feedback Surveys and sharing the reports with the client/management.
- Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed
- Being familiar with lost and found procedures.
- Nominating and attending the training programs at site/ JLL office.
- Addressing concerns through daily checking of mails for priority requests.
- Receiving calls and emails from clients.
- Ensuring closure of complaints by proper communication to stakeholders.
- Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc.
- Updating the handover/ takeover register before end of shift for all completed/pending tasks.
- Managing and participating in events, overlooking general maintenance and guest handling relevant to a customer support helpdesk executive job.
How to Apply
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Click Here
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Disclaimer:
The
information provided on this page is intended solely for informational purposes
for Students, Freshers & Experience candidates. All the recruitment details
are sourced directly from the official website and pages of the respective
company. Latest MNC Jobs do not guarantee job placement, and the recruitment
process will follow the company’s official rules and Human Resource guidelines.
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