Genpact Recruitment Drive; Hiring Fraud Associate – Apply Now

Fraud Associate Job Openings in Gurgaon 2026!!!

Genpact announced job vacancy for the post of Fraud Associate. The place of posting will be at Gurgaon. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	Genpact
Required Qualifications	Graduate
Skills	Strong analytical, problem-solving, and decision-making skills
Category	Fraud Investigation
Work Type	Onsite
Closing Date	26.February.2026

Inviting applications for the role of Associate/Senior Associate – Fraud Investigation. As a Fraud Investigator, you will play a pivotal role in ensuring compliance with regulatory requirements and mitigating financial risks associated with fraud typologies & scams. You will be responsible for monitoring, investigating, and resolving fraud alerts using advanced fraud detection tools. The role involves analyzing transactions, identifying suspicious activity, and collaborating with the client Fraud ops team to mitigate potential losses.

Job Details

Θ Positions: Fraud Associate

Θ Job Location: Gurgaon

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: BFS048102

Roles and Responsibilities:

• Monitor and review daily fraud alerts generated in fraud detection platforms.
• Investigate flagged transactions, accounts, or activities to determine the risk and validity of potential fraud.
• Escalate confirmed or high-risk cases to client SMEs Analysts/ Fraud Ops team for further action.
• Review customer identification documents (IDs), supporting fraud documents, as part of the fraud review process to verify authenticity and identify discrepancies.
• Accurately document findings, actions taken, and investigation results in the relevant systems.
• Follow the escalation matrix for potential fraudulent transactions or account activity.
• Identify patterns and trends in fraudulent activity and provide actionable insights.
• Stay updated on emerging fraud schemes, industry best practices, and regulatory requirements.
• Support the creation of reports and metrics to track fraud trends and team performance.
• Adherence to SLA’s, KPI and KRI’s Within the procedural framework, use your own judgment based on your knowledge and experience to make risk-based decisions as to what is or is not normal and therefore whether to refer the alert for further investigation and reporting to authorities.
• Consult and collaborate with colleagues to develop your own investigations and to help others with theirs, adopting and sharing best practices, techniques, and knowledge over time, with a focus on driving continuous improvement in both your own investigations and that of the broader team
• Strive to learn and help your colleagues to learn continuously, taking and giving feedback constructively, participating actively in team continuous learning and development initiatives and training
• Act as SME & Conduct Quality Checks on the output of other team members, following QC process and procedures, as required by the Team Lead.

Required Skills & Qualifications:

• Bachelor’s degree in Finance/Accounting or related field (or equivalent experience).
• Experience in fraud detection, risk management, or a related field.
• Familiarity with fraud monitoring tools and transaction systems.
• Strong analytical, problem-solving, and decision-making skills and as per SOPs
• Excellent attention to detail and ability to work under pressure.
• Knowledge of financial services, payment systems, or e-commerce fraud.
• Detail-oriented approach with a commitment to accuracy and precision in performing screening activities and documentation.
• Savvy with multiple PII verification tools and processes
• Proficiency in reviewing customer profiles, and risk indicators.
• Comfortable using multiple tools, systems, and resources for investigations.
• Ability to adhere to productivity, quality, and SLA requirements.
• Superior communication and collaboration skills with the ability to interact confidently with internal and external stakeholders at all levels.

Preferred Qualifications/ Skills

• Advanced typing skills with high accuracy and speed
• Proficient in the use of MS office tools
• Adaptable to process changes and willing to continuously learn new systems and procedures
• Demonstrate flexibility to work under 24*7 working environment
• Professional certification for CAMS, CFE, ICA, or equivalent is preferred

How to Apply

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