HSBC Recruitment Drive; Hiring Universal Banker – Apply Now

Universal Banker Job Openings in Bangalore 2026!!!

HSBC announced job vacancy for the post of Universal Banker. The place of posting will be at Bangalore. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	HSBC
Required Qualifications	Graduate
Skills	Strong Interpersonal Skills
Category	Branch and Retail Banking
Work Type	Onsite
Closing Date	31.March.2026

The Universal Banker (UB) role within HSBC's International Wealth and Premier Banking (IWPB) is pivotal in executing a multiyear growth strategy. This strategy is centered on positioning HSBC as a global bank committed to India's long-term growth story, leveraging its full scale of global capabilities. The business is poised for expansion, with plans to add 20 more branches to its existing fleet of 26 branches. The Universal Banker will play a crucial customer-facing role, servicing primarily walk-in customers and managing their requirements to ensure satisfaction. This role is integral to delivering effective branch customer interface functions in the front office and teller areas, aligning with the TCF principles to transition from mere transaction processing to need-based sales.

Job Details

Θ Positions: Universal Banker

Θ Job Location: Bangalore

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 26048

Roles and Responsibilities:

• Ensure effective delivery of branch customer interface functions to achieve high levels of customer satisfaction and operational efficiency.
• Implement TCF principles in daily customer interactions, transitioning from transaction processing to need-based sales.
• Maintain branch hygiene standards by ensuring promotional materials are correctly displayed and the banking hall and ATMs are clean.
• Manage customer complaints and escalations to ensure a positive customer experience.
• Migrate customers to alternate delivery channels in a friendly manner.
• Adhere to operational standards set by the bank, maintaining control over customer deliverables and implementing audit recommendations.
• Attain key performance indicators (KPIs) by acquiring new customers and promoting credit card and general insurance products.
• Meet KPIs for referrals and cross-selling opportunities.

Required Skills & Qualifications:

• Graduate degree
• Experience ranging 1 – 2 years
• Exceptional Communication Skills: Ability to convey information clearly and effectively across various channels.
• Strong Interpersonal Skills: Capable of building and maintaining positive relationships with colleagues and clients.
• Highly Organized: Demonstrates meticulous attention to detail and efficient task management.
• Collaborative Team Player: Works well within a team, contributing to collective goals and fostering a supportive environment.
• Proactive and Efficient: Acts swiftly and decisively to achieve objectives, ensuring timely completion of tasks.
• Regulatory Certifications: FEDAI, NISM (Demat), and IRDA certifications are preferred or should be obtained / transferred to HSBC mapping within 3 to 6 months of onboarding

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