Service Desk (International Voice) Job Openings in Pune 2026!!!
Infosys BPM announced job vacancy for the post of Service Desk - International Voice. The place of posting will be at Pune. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company
Overview
|
Name of the Company |
Infosys BPM |
|
Required Qualifications |
Graduate |
|
Skills |
Excellent communication skills |
|
Category |
Technical Support |
|
Work Type |
Onsite |
Are
you someone who loves solving problems, has a knack for technology, and
communicates with confidence? Infosys BPM is looking for energetic and
customer-focused professionals to join our Service Desk – Voice Support team in
Pune!
Job Details
Θ Positions: Service
Desk - International Voice
Θ Job
Location:
Pune
Θ Salary: As per
company standards
Θ Job Type: Full Time
Θ Requisition
ID: 4392504232
Roles and
Responsibilities:
- Provide top-notch support to global clients via calls and email
- Troubleshoot technical issues related to:
- VPN, Drivers, O365, Active Directory
- Operating systems & basic networking
- Microsoft Office and other productivity tools
- Work on ticketing tools such as ServiceNow, Remedy, or Control-M
- Own the issue, analyze, and provide efficient, timely resolutions
- Ensure every customer interaction adds value and leaves them satisfied
Required
Skills & Qualifications:
- Excellent communication skills – both verbal and written
- Strong analytical and problem-solving ability
- Confidence in handling and resolving technical queries independently
- Willingness to work in a 24x7 environment (rotational US shifts)
- Comfortable with a Work From Office (WFO) setup in Pune
Non-Negotiables:
- Fluent English communication is a must
- 100% Work From Office – no hybrid or remote option
- Comfortable with night/rotational shifts (US time zones)
Mandatory
Documents to Carry
- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
- All original academic documents for verification:
- 10th & 12th Marksheets
- Graduation (All Semesters, CMM, Provisional & Degree Certificate)
Note:
- Laptops & cameras are not permitted due to security restrictions.
- Government ID is mandatory for entry into the campus.
How to
Attend the Walk-In
- Carry a copy of this email/invitation
- Register your application in advance
- Walk
into the INFOSYS - Hinjewadi Phase 3 on
31st March 2026 between 10:00 AM 1:00 PM
Walk-IN
Details:
- Walk-In Interview Date: 31st March 2026 (Tuesday)
- Time: 10:00 AM – 1:00 PM
- Venue: Infosys BPM Hiring Center
- Address: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057
Why Join
Infosys BPM?
- Global brand & structured career growth
- Continuous learning and upskilling opportunities
- Exposure to world-class processes and tools
- Diverse and inclusive workplace culture
How to Apply
Official Link
– Click Here
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Disclaimer:
The
information provided on this page is intended solely for informational purposes
for Students, Freshers & Experience candidates. All the recruitment details
are sourced directly from the official website and pages of the respective
company. Latest MNC Jobs do not guarantee job placement, and the recruitment
process will follow the company’s official rules and Human Resource guidelines.
Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC
Jobs strongly advise Students, Freshers & Experience candidates not to make
any payments for any job opportunities.
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