Mphasis Recruitment Drive; Hiring Customer Support Officer – Apply Now

Customer Support Officer Job Openings in Mangalore / Pune 2026!!!

Mphasis announced job vacancy for the post of Customer Support Officer. The place of posting will be at Mangalore / Pune. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	Mphasis
Required Qualifications	Graduate
Skills	Average in Spoken and written English
Category	Customer Support
Work Type	Onsite

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades they have been garnering can be attributed to their undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of their esteemed customers. Their integrated solutions offering is aimed at creating value for their customers, helping them in improving their business processes with minimum hassles and capital outlays.

Job Details

Θ Positions: Customer Support Officer

Θ Job Location: Mangalore / Pune

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 852474

Who are they looking for?

• Graduate freshers with good typing skills
• Analytical skills

Technical Skills:

• Operating the computer- Intermediate
• MS Office - Intermediate
• Average in Spoken and written English with effective Business email Communication
• Basic knowledge of Insurance
• Typing Speed 30 WPM

Process Skills:

• Record interaction using client system with proper classification
• Refer Knowledge base and perform task as per defined process
• Follow up and closure of interactions to ensure customer satisfaction
• Passionate about customer service
• Comfortable with Rotational shifts, extended working hours and weekly offs

Behavioral Skills:

• Positive energy
• Positive attitude
• Self learner

Qualification:

• Any Graduate, Freshers can apply

How to Apply

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Disclaimer:

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