Revolut Work from Home Jobs; Hiring Phone Support – Apply Now

Remote Phone Support Specialist (FinCrime) Job Openings in India 2026!!!

Revolut announced job vacancy for the post of Phone Support Specialist (FinCrime). The place of posting will be at Remote (Work from Home). Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	Revolut
Required Qualifications	Graduate
Skills	Excellent communication and interpersonal skills
Category	Financial Crime Operations
Work Type	Remote

Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.

They’re looking for a Phone Support Specialist to take ownership of customer issues, think deeper to find solutions, and contribute to the way they support their customers every day. If you don’t see your long-term future in customer support, they put a lot of time aside to train you so you’re ready to join another team within the company if you decide to make a change. To support their 24/7 coverage, this role may include night and weekend shifts, which are fully compensated.

Job Details

Θ Positions: Phone Support Specialist (FinCrime)

Θ Job Location: Remote (Work from Home)

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: NA

Roles and Responsibilities:

• Delivering exceptional customer service via phone and live chat
• Acting professionally as the voice of the company in all customer interactions
• Providing authentic experiences to our customers
• Collaborating with internal teams to drive quick and effective resolutions through escalations and prioritisations
• Contributing to the continuous improvement of customer support processes
• Assisting with other relevant tasks to strengthen financial crime prevention efforts

Required Skills & Qualifications:

• Fluency in English (C1+ level)
• Excellent communication and interpersonal skills
• 1+ years of experience providing customer support over the phone
• 6+ months of experience in fintech or finance, or providing financial transaction/payments processing support in a non-finance organisation        
• The ability to explain complex issues in an easy and understandable manner
• Impeccable attention to detail
• A proactive, self-motivated approach to managing your workload
• Empathy and a commitment to customer satisfaction, aiming to resolve issues at first point of contact
• Flexibility to work in shifts, including nights and weekends
• To be able to work from the office (this is an in-person position)

Nice to have

• High-functioning problem-solving skills
• Experience providing customer support in fintech or banking

How to Apply

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Disclaimer:

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