Deloitte Recruitment Drive; Hiring FSD Analyst – Apply Now

Finance Service Desk (FSD) – Analyst Job Openings in Hyderabad 2026!!!

Deloitte announced job vacancy for the post of Finance Service Desk (FSD) - Analyst. The place of posting will be at Hyderabad. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	Deloitte
Required Qualifications	Graduate
Skills	Excellent written, verbal, listening, analytical skills
Category	Support
Work Type	Onsite

In this help desk position, you will be required to answer and resolve incoming calls, chats, webforms, Voicemails, emails & Fax from Deloitte employees situated globally. It might involve either direct resolution of the problem or escalation to another team.

Job Details

Θ Positions: Finance Service Desk (FSD) - Analyst

Θ Job Location: Hyderabad

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 329224

Roles and Responsibilities:

• tickets, chats and voicemail) with end users.
• Analyze and resolve incidents and service requests regarding use of application software or  hardware.
• Document every incident and support request in the CRM tool and ensure the tickets are closed or escalated as appropriate.
• Should have basic knowledge about computer software and hardware.
• Should stay informed about ongoing issues/outages, changes in environment that are communicated via email and other channels regularly.
• Meet key performance indicators like Customer Satisfaction Survey scores, Contact Quality, First Call Resolution, Schedule Adherence and participate in individual/group coaching sessions.
• Create a positive customer support experience and build strong relationships through deep problem understanding with a consummately professional attitude
• Should be a self-motivated achiever who gains satisfaction from providing excellent customer service.
• Should be flexible to work in different shifts as ISS-Business works 24 x 7.
• Avoid unplanned time off from work as this would have major impact on our business. Excessive unplanned absence may result in disciplinary actions.
• Adheres to Code of Ethics, Vision, Mission and Core Values.
• Ability to switch between different countries and cultures (Americas, EMEA, APAC)

Required Skills & Qualifications:

• B.Sc / B.Com / BCA / (Other non-engineering graduation / Diploma: 0-2 yrs.
• Excellent written, verbal, listening, analytical skills.
• Easily grasp and communicate complex ideas. Excellent problem-solving skills.
• Knowledge of computer, Internet connectivity and application performance are required.
• Familiarity with Microsoft Office applications, especially Word, Excel and PowerPoint.
• Excellent troubleshooting skills to diagnose and resolve/address customer issues/requests

How to Apply

Apply Link – Click Here

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here

Disclaimer:

The information provided on this page is intended solely for informational purposes for Students, Freshers & Experience candidates. All the recruitment details are sourced directly from the official website and pages of the respective company. Latest MNC Jobs do not guarantee job placement, and the recruitment process will follow the company’s official rules and Human Resource guidelines. Latest MNC Jobs do not charge any fees for sharing job information. Latest MNC Jobs strongly advise Students, Freshers & Experience candidates not to make any payments for any job opportunities.