Associate Support Consultant Job Openings in Pune 2026!!!
Veradigm announced job vacancy for the post of Associate Support Consultant. The place of posting will be at Pune (Hybrid). Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Company
Overview
|
Name of the Company |
Veradigm |
|
Required Qualifications |
Graduate |
|
Skills |
Able to analyze complex issues
independently |
|
Category |
Technical Support |
|
Work Type |
Onsite |
Veradigm is here to transform health, insightfully. Veradigm
delivers a unique combination of point-of-care clinical and financial
solutions, a commitment to open interoperability, a large and diverse
healthcare provider footprint, along with industry proven expert insights. They
are dedicated to simplifying the complicated healthcare system with
next-generation technology and solutions, transforming healthcare from the
point-of-patient care to everyday life.
Job Details
Θ Positions: Associate
Support Consultant
Θ Job
Location: Pune (Hybrid)
Θ Salary: As per
company standards
Θ Job Type: Full Time
Θ Requisition
ID: JR10550
Roles and
Responsibilities:
- Ability to interact professionally with clients, stakeholders and all levels of support staff and Engineers
- Diagnoses and resolves client application questions or problems over the telephone/Internet in the areas of product functionality, system configuration/setup and bugs/enhancements.
- Ability to apply basic knowledge of solution features and functionality to ask rudimentary troubleshooting questions
- Ensures case documentation is accurate, complete, clear and consistent with Support policy
- Reproduces client issues to identify root cause and provides data to the appropriate resources for analysis
- Responds to, works and closes cases within established timelines and SOP's; Communicates accurate expectations to the clients
- Position requires participation in after-hours and on-call support.
Required
Skills & Qualifications:
- Collaboration Skills - Must work well in a team setting, across global time zones. Must be willing to learn from and share information with others on the team.
- Excellent written, communication, and time-management skills. Works well with others.
- Troubleshooting Skills - Able to analyze complex issues independently; problem solving ability is a must.
- Application and Windows Server support experience
- Qualifications: A bachelor’s degree in computer science, Information Technology, or related technical discipline.
How to Apply
Apply Link –
Click Here
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