Euromonitor International Recruitment Drive; Hiring Junior Service Desk Analyst – Apply Now

Junior Service Desk Analyst Job Openings in Bangalore 2026!!!

Euromonitor International announced job vacancy for the post of Junior Service Desk Analyst. The place of posting will be at Bangalore. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	Euromonitor International
Required Qualifications	Diploma / Graduate
Skills	Basic troubleshooting across Windows; macOS/Linux familiarity
Category	Support
Work Type	Hybrid

Euromonitor International is seeking a motivated and customer-focused Junior Service Desk Analyst to join the Global Service Desk team in Bangalore. In this role, you will provide first-line technical support to internal colleagues, ensuring timely resolution of incidents and service requests while maintaining high standards of communication, documentation, and customer service.

Job Details

Θ Positions: Junior Service Desk Analyst

Θ Job Location: Bangalore

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: EMI3113

Roles and Responsibilities:

• Own and resolve IT incidents and service requests end-to-end via our ticketing system
• Troubleshoot hardware, software, network, and Microsoft 365 issues
• Handle user account tasks — password resets, access permissions, onboarding/offboarding
• Keep colleagues updated throughout and document resolutions clearly
• Flag recurring issues and contribute to the team knowledge base
• Collaborate with global Service Desk teams to maintain consistent support standard

Required Skills & Qualifications:

• Basic troubleshooting across Windows; macOS/Linux familiarity is a plus
• Working knowledge of Microsoft 365 and Active Directory basics
• Clear communicator who can simplify technical language for non-technical users
• Organised, empathetic, and comfortable managing multiple requests at once
• Eager to learn and willing to occasionally support outside standard hours

Experience

• 0–2 years in IT support, or a fresh graduate with relevant technical knowledge
• Any diploma or degree welcome
• Fluent in English (spoken and written)

How to Apply

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