Systems+ Recruitment Drive; Hiring Support Engineer Trainee – Apply Now

Support Engineer Trainee Job Openings in Pune 2026!!!

Systems+ announced job vacancy for the post of Support Engineer Trainee. The place of posting will be at Pune. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	Systems+
Required Qualifications	Graduate
Skills	Basic AS400 commands and managing batch processes within the AS400 environment
Category	Support
Work Type	Onsite

Systems Plus offers GCC capabilities to help organizations enhance their agility, access specialized talent, and optimize costs while driving innovation. With over 20 delivered GCCs and more than three decades of experience in providing disruptive solutions, Systems Plus helps your organization become a global value organization. At Systems Plus, they provide access to a global talent pool, standardize processes, and enhance collaboration by providing a central hub for shared services and support.

Job Details

Θ Positions: Support Engineer Trainee (AS400)

Θ Job Location: Pune

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 1679

Job Description:

• Monitor AS400 jobs and system alerts, ensuring timely acknowledgment and basic troubleshooting.
• Provide first-line support for incidents, service requests, and alerts related to Retail, ERP and Infrastructure systems, user access, and job failures.
• Coordinate with end users and IT teams to gather issue details, provide updates, and ensure timely resolution.
• Experience in using basic AS400 commands and managing batch processes within the AS400 environment
• Follow defined escalation procedures, escalating unresolved or critical issues to Level 1, Level 2, or Level 3 teams.
• Log, track, and update tickets in the ITSM/ticketing system, ensuring accurate documentation.
• Provide on-call support for priority incidents and urgent system issues as required.
• Work in a 24x7 environment, ensuring flexibility for night shifts and weekend support.
• Participate in knowledge-sharing and training programs to build expertise in ERP support.
• Maintain a high level of customer service, ensuring prompt and professional responses to end users.

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