Cisco Recruitment Drive; Hiring Network Support Engineer – Apply Now

Network Support Engineer Job Openings in Bangalore 2026!!!

Cisco announced job vacancy for the post of Network Support Engineer. The place of posting will be at Bangalore. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	Cisco
Required Qualifications	Graduate
Skills	Supporting or troubleshooting LANs, VLANs, VPNs, devices, and DHCP servers
Category	Networking
Work Type	Hybrid

As a creative problem solver, you care deeply about what matters to their customers, partners, and colleagues. Leveraging AI-powered tools to enhance troubleshooting and efficiency, you use your advanced communication skills to build meaningful customer relationships while responding quickly and efficiently to customers’ inquiries. You embrace changes that arise from data insights and proactively use feedback from leaders and peers to continuously enhance your technical skills and grow with their team.   

Job Details

Θ Positions: Network Support Engineer

Θ Job Location: Bangalore

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 2018940

Roles and Responsibilities:

• Own each customer case from initial creation to resolution, ensuring a seamless support experience and timely resolution of issues.  
• Effectively collaborate with partners and customers regarding technical issues and customer service inquiries, either over the phone or in writing.  
• Diagnose and resolve a wide range of network-related issues.
• Investigate and resolve diverse network issues using AI-powered tools to enhance troubleshooting and automate workflows. 
• Work closely with Escalations, Engineering, Sales, Product, and other Cisco teams to resolve critical issues efficiently.  
• Keep up with the latest features and technology advancements by completing instructor-led and self-paced training modules, ensuring up-to-date expertise in product offerings.  
• Expand technical skillset by completing AI-focused training, leveraging new tools for more efficient problem-solving. 
• Proactively available resources and follow leadership guidance to develop professionally within your role whilst aligning with business objectives.  
• Available to work weekends as part of a rotational schedule. 

Required Skills & Qualifications:

• 0-2 years of experience supporting or troubleshooting LANs, VLANs, VPNs, devices, and DHCP servers.
• Foundational awareness of AI concepts and experience utilizing AI-powered tools or platforms in a technical support environment. 
• Strong written and verbal English communication skills, combined with a desire to deliver strong customer service.

Preferred Qualifications

• Communicates and collaborates effectively with cross-functional teams and external partners, fostering strong working relationships within a supportive and inclusive environment.
• Excellent time management skills, demonstrating the ability to prioritize multiple tasks in time-sensitive situations, follow through on commitments, and maintain attention to detail. 
• Interest in learning about and working with emerging AI technologies to enhance network support and automation. 
• Working towards networking certifications such as CCNA, CCNP, CWNA, etc. 
• Basic understanding and hands-on experience with core network technologies (e.g., firewalls, routing/switching, VLANs, VPNs, wireless, content filtering), including configuration and troubleshooting. 
• Knowledge of networking protocols such as TCP, STP, ARP, Ethernet, OSPF, UDP, and RADIUS 802.1x.  is a bonus.

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