NTT Data Recruitment Drive; Hiring HC and Insurance Operations Analyst– Apply Now

HC and Insurance Operations Analyst Job Openings in Chennai 2026!!!

NTT Data announced job vacancy for the post of HC and Insurance Operations Analyst. The place of posting will be at Chennai. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	NTT Data
Required Qualifications	Graduate
Skills	Good English Comprehension/written skills should have exposure to MS Office
Category	Operations
Work Type	Onsite

At NTT DATA, they know that with the right people on board, anything is possible. The quality, integrity, and commitment of their employees have been key factors in their company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, they ensure a bright future for NTT DATA and for the people who work here.

NTT DATA Services currently seeks a HC & INSURANCE OPERATIONS ANALYST to join their team in CHENNAI. Eligibility & Accounting representatives to assist Centene with Enrollment & Billing (EMB) Back Office activities for Medicaid LOB.

Job Details

Θ Positions: HC and Insurance Operations Analyst

Θ Job Location: Chennai

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: NTT1GLOBAL377205

Roles and Responsibilities:

• In-depth knowledge and experience in the US healthcare (Non Voice) – Membership enrollment and billing.
• Ability to train the team on new process and process updates.
• Calibrate with QA’s to ensure process knowledge and variance are managed and under control.
• Ability to create Process SOP, Process Map and identifying the outlier within process.
• Review Discrepancy report and comments, identify gaps and share with TL.
• Identify NVA and provide suggestion for automation opportunities.
• Identify refresher/re-trainable topics, conduct assessments, and certify staff to move to different levels of production.
• Drive team from the front in case of leadership unavailability.
• Need to co-ordinate with quality team to identify the root cause and provide appropriate solution to overcome errors.
• Oversee data integrity of member enrollment records and remittance files transmitted from the state.
• Provide timely, efficient support for the eligibility load process while coordinating with corporate IS department to resolve issues that arise during the process.
• Provide research to correct errors in membership and Primary Care Physician data output within the provider information system.
• Research information on members/subscribers to resolve problems and disputes.
• Maintains quality and production standards as outlined by government regulations and department policies & procedures.
• Completion of volumes in queue within specified Turn Around Time.
• Ability to meet their required production and Quality target.
• Setting productivity /Quality benchmark
• Handles internal and external inquiries concerning billing, enrollment of member or subscriber.

Required Skills & Qualifications:

• Ability to work regularly scheduled shifts from Sunday - Saturday 5 PM IST time to 8 AM IST (5 days working).
• University degree or equivalent that required 3+ years of formal studies.
• Work from Office.
• No transport facility (Own transport).
• Ability to work in a team environment.
• Good logical thinking ability.
• Good English Comprehension/written skills should have exposure to MS Office.
• Good Communication Skills – Both Verbal and Written
• Ability to interact with clients preferred.

How to Apply

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Disclaimer:

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