Indigo Recruitment Drive; Hiring Airport Operations & Customer Services – Apply Now

At IndiGo, they believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of their employees help them foster strong connections with all their customers. IndiGo diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their – but not limited to - gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, differently-abled status, marital status, nationality, age, family status, and maternity status.

Name of the Organization: Indigo

Requisition ID: 26537244

Positions: Officer - AO&CS (Airport Operations and Customer Services)

Location: Chennai

Salary: As per company Norms

Required Skills & Qualifications:

• For any experience of 1 year (non-aviation in service industry or aviation industry) +12/ Diploma is mandatory
• Graduation is mandatory for freshers and degree certificate is essential.
• Candidates should not have any visible tattoos
• Candidates must be flexible of working in rotational shifts including Night shifts
• Aspirants of Ground staff only (Security / Customer Service /Ramp)
• Right grooming is mandatory for the interview (Business Formal wear for male and female applicants)
• Updated hard copy Resume with correct Mobile # & Email ID mentioned on it & a passport photo stapled to the resume.
• Previous employment letters / experience certificates are required to be submitted and AEP surrender copy is mandatory for Aviation experience.

Responsibilities:

• Work closely with various employees of other departments in the same organization.
• Implement innovative strategies for Operational efficiency, cost control & minimize wastage of food and beverages.
• Monitor the performance of Catering Unit assigned to ensure efficiency in operations and meeting the desired targets.
• Maintain Log books and various other reports viz: books of account. Menu planning, indenting and purchasing, Uplifts and Off Loads.
• Build and maintain relations with the Catering Unit.
• Implement marketing plans made by the organization for augmenting the business volume by enhancing brand visibility and implementing business plans/strategies for maximizing profitability & revenue generation.
• Achieve increased sales and maximizing profit in assigned territory.
• Interact with the Crew / Ground Staff to gather feedback regarding the products / utilities provided.
• Progress study of various agendas like, Food Cost Charts, Cyclic Menus, Breakage Reports, etc
• Responsible for weekly / monthly stock taking / handovers / store keeping

 

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