At Tekion, they’re building the only cloud -native platform that is transforming the automotive retail industry, leap frogging it into the future and providing unparalleled customer experience. They’re creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). They’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. They’re inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!
About Tekion:
Positively
disrupting an industry that has not seen any innovation in over 50 years,
Tekion has challenged the paradigm with the first and fastest cloud-native
automotive platform that includes the revolutionary Automotive Retail Cloud
(ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and
other large automotive enterprises and Automotive Partner Cloud (APC) for
technology and industry partners. Tekion connects the entire spectrum of the
automotive retail ecosystem through one seamless platform. The transformative
platform uses cutting-edge technology, big data, machine learning, and AI to
seamlessly bring together OEMs, retailers/dealers and consumers. With its
highly configurable integration and greater customer engagement capabilities,
Tekion is enabling the best automotive retail experiences ever. Tekion employs
close to 3,000 people across North America, Asia and Europe.
Name of the Company |
Tekion |
Position |
Customer Support Engineer I |
Salary |
Rs.5 – 14/- LPA (Expected) |
Location |
Bangalore |
Experience |
Required |
Requisition ID |
6241495003 |
Official Website |
tekion.com |
Closing Date |
ASAP |
Note: Candidates, the salary mentioned above has been search from the
various source like Quora, Glassdoor, Ambitionbox, etc. The company didn’t mention
the official salary for this post.
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Nagarro Workfrom Home Jobs; Hiring Associate Staff Engineer
Tekion Customer
Support Engineer Roles & Responsibilities:
Taking
ownership of customer issues reported and seeing problems through to resolution
Researching,
diagnosing, troubleshooting, and identifying solutions to resolve system issues
Following
standard procedures for proper escalation of unresolved issues to the
appropriate internal teams
Ability
to understand the application both functionally and technically
Refer
to internal database or external resources to provide accurate tech solutions
Ensure
all issues are properly logged
Prioritize
and manage several open issues at one time
Prepare
accurate and timely reports
Document
technical knowledge in the form of notes and manuals
Tekion Customer
Support Engineer Eligibility Criteria:
Graduate
OR Equivalent
Required
Skills:
Experience
as an Application/Product/Customer Support Engineer.
Ability
to learn and master employer-specific software
Complex
problem solving
Written
and verbal communication skills
Ability
to diagnose & address application issues
Basic
understanding of IoT and software - preferred not mandatory
Candidate
should be ready for rotational shift
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Tekion
Selection Process:
The
hiring process consists of organized steps aimed to identifying and recruiting
the excellent candidates for different positions within the company. Candidates
kindly check the standard selection procedure given below:
- Online
Application Process: Candidates initiate the process by submitting their applications
via official careers website. It's very important to provide precise and
thorough information in your CV and application form
- The Resume
Screening:
The recruitment team evaluates all the submitted applications and CV’s
determining if candidates satisfy the required qualifications and essential
skills for the role
- Online
Assessments Process: Candidates may need to complete online tests tailored to the
role, designed to assess their technical skills, knowledge, and problem-solving
capabilities. These assessments can encompass various topics, such as coding,
analytical reasoning, and specialized industry knowledge
- Technical
Interviews: Candidates who are applying for technical roles usually undergo for
one or more technical interviews, which evaluate their technical knowledge,
coding abilities, problem-solving skills, etc
- The Offer
Letter:
Candidates who successfully complete all interview rounds and reference checks
will be provided with a formal job offer letter. This offer letter will outline
details including salary, benefits, other employment terms, etc
- Background Verification
Check:
Candidates who accept the offer letter might be required to undergo a
background verification check as a part of the final stage of hiring process
- Finally, Onboarding: Once the candidates
accept the offer letter and finish all pre-employment verification checks, they
will go through Official Company’s onboarding process, which involves
orientation, training, team integration, etc
Candidates,
please be aware that the specifics of the official company selection process
can be vary - depending upon the role, location, and the preferences of the recruitment
team. Candidates should thoroughly review the job description and adhere to any
instructions given during the application process. Adequate preparation for
technical interviews and assessments is vital for success in the selection
process.
Perks &
Benefits for Joining Tekion:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
How to Apply
for Tekion Customer Support Engineer Recruitment 2024?
Candidates,
who are interested to apply for this job, should follow the procedures given
below:
- Candidates should click the “Apply Link – Click Here” for the official link. After you click, it will redirect to the official website
- Click Apply button given in the official website
- Candidates already registered can directly go by login, otherwise create a new account to start the procedure
- After successfully registered, login & enter all the required details in Application form
- Candidates need to submit all relevant documents, if required (for example: CV, mark sheet, ID proof, etc)
- Kindly revise all the information are correct, once you finished
- Now, you can submit the application.
- If you have any doubt, kindly comment below
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Disclaimer: Hey Guys, the details mentioned above is only for information purpose. Our Team Latest MNC Jobs gathered the details form the official website and we don’t do any affiliation with the company mentioned above. Candidates need to first check the official website about the recruitment & apply through it. The Official recruitment procedures will be done by the official company norms. Latest MNC Jobs will not call or send any E-mails to any candidates and not charge for providing job informations. If you receive emails asking you to pay for a training program or internship, never respond to those emails, and do not make any payments. This may be a scam. This is a common scam in the job market. They often announce hiring for a specific role and then send you an email stating that you must pay for training in order to secure the job. Be Aware
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