Tekion Recruitment Drive; Hiring Customer Support Engineer – Apply Now

At Tekion, they’re building the only cloud -native platform that is transforming the automotive retail industry, leap frogging it into the future and providing unparalleled customer experience. They’re creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). They’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. They’re inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!

About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

Name of the Company	Tekion
Position	Customer Support Engineer I
Salary	Rs.5 – 14/- LPA (Expected)
Location	Bangalore
Experience	Required
Requisition ID	6241495003
Official Website	tekion.com
Closing Date	ASAP

Note: Candidates, the salary mentioned above has been search from the various source like Quora, Glassdoor, Ambitionbox, etc. The company didn’t mention the official salary for this post.

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Tekion Customer Support Engineer Roles & Responsibilities:

Taking ownership of customer issues reported and seeing problems through to resolution

Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues

Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Ability to understand the application both functionally and technically

Refer to internal database or external resources to provide accurate tech solutions

Ensure all issues are properly logged

Prioritize and manage several open issues at one time

Prepare accurate and timely reports

Document technical knowledge in the form of notes and manuals

Tekion Customer Support Engineer Eligibility Criteria:

Graduate OR Equivalent

Required Skills:

Experience as an Application/Product/Customer Support Engineer.

Ability to learn and master employer-specific software

Complex problem solving

Written and verbal communication skills

Ability to diagnose & address application issues

Basic understanding of IoT and software - preferred not mandatory

Candidate should be ready for rotational shift

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Tekion Selection Process:

The hiring process consists of organized steps aimed to identifying and recruiting the excellent candidates for different positions within the company. Candidates kindly check the standard selection procedure given below:

• Online Application Process: Candidates initiate the process by submitting their applications via official careers website. It's very important to provide precise and thorough information in your CV and application form
• The Resume Screening: The recruitment team evaluates all the submitted applications and CV’s determining if candidates satisfy the required qualifications and essential skills for the role
• Online Assessments Process: Candidates may need to complete online tests tailored to the role, designed to assess their technical skills, knowledge, and problem-solving capabilities. These assessments can encompass various topics, such as coding, analytical reasoning, and specialized industry knowledge
• Technical Interviews: Candidates who are applying for technical roles usually undergo for one or more technical interviews, which evaluate their technical knowledge, coding abilities, problem-solving skills, etc
• The Offer Letter: Candidates who successfully complete all interview rounds and reference checks will be provided with a formal job offer letter. This offer letter will outline details including salary, benefits, other employment terms, etc
• Background Verification Check: Candidates who accept the offer letter might be required to undergo a background verification check as a part of the final stage of hiring process
• Finally, Onboarding: Once the candidates accept the offer letter and finish all pre-employment verification checks, they will go through Official Company’s onboarding process, which involves orientation, training, team integration, etc

Candidates, please be aware that the specifics of the official company selection process can be vary - depending upon the role, location, and the preferences of the recruitment team. Candidates should thoroughly review the job description and adhere to any instructions given during the application process. Adequate preparation for technical interviews and assessments is vital for success in the selection process.

Perks & Benefits for Joining Tekion:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)

How to Apply for Tekion Customer Support Engineer Recruitment 2024?

Candidates, who are interested to apply for this job, should follow the procedures given below:

• Candidates should click the “Apply Link – Click Here” for the official link. After you click, it will redirect to the official website
• Click Apply button given in the official website
• Candidates already registered can directly go by login, otherwise create a new account to start the procedure
• After successfully registered, login & enter all the required details in Application form
• Candidates need to submit all relevant documents, if required (for example: CV, mark sheet, ID proof, etc)
• Kindly revise all the information are correct, once you finished
• Now, you can submit the application.
• If you have any doubt, kindly comment below

 

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Disclaimer: Hey Guys, the details mentioned above is only for information purpose. Our Team Latest MNC Jobs gathered the details form the official website and we don’t do any affiliation with the company mentioned above. Candidates need to first check the official website about the recruitment & apply through it. The Official recruitment procedures will be done by the official company norms. Latest MNC Jobs will not call or send any E-mails to any candidates and not charge for providing job informations. If you receive emails asking you to pay for a training program or internship, never respond to those emails, and do not make any payments. This may be a scam. This is a common scam in the job market. They often announce hiring for a specific role and then send you an email stating that you must pay for training in order to secure the job. Be Aware