NTT Data Recruitment Drive; Hiring Service Desk Associate – Apply Now

NTT DATA Services is a recognized leader in IT and business services including cloud, data and applications. A division of NTT DATA headquartered in Texas, the company leverages consulting and deep industry expertise to help clients accelerate and sustain value throughout their digital journeys. NTT DATA a part of NTT Group is a trusted global innovator of IT and business services headquartered in Tokyo. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services in over 50 countries. Candidates are advised to apply soon, before the link expires

Name of the Organization: NTT Data

Requisition ID: 131224018592

Positions: Service Desk Associate

Location: Coimbatore

Salary: As per company Norms

Educational Qualifications:

• Graduate
• At least 12 Months to 2 years of experience in an international technical support profile
• Rotational shifts (24*7).
• Technical Support skills.

Role Responsibilities:

• Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone.
• Activities include recognition, research, isolation, resolution & follow up steps.
• Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
• Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.
• Sound knowledge of ITIL best practices around Incident & Request Management procedures.

 

Interested candidates, share your resume to

ruth.s@nttdata.com

 

For Regular Updates Join our WhatsApp – Click Here

For Regular Updates Join our Telegram – Click Here