Data Analyst II Job Openings in Chennai 2025!!!
Walmart announced job vacancy for the post of Data Analyst II. The place of posting will be at Chennai. Candidates who have completed Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows
Name of the Company |
Walmart |
Required Qualifications |
Graduate |
Work Type |
Onsite |
Job Posted on |
30.03.2025 |
Closing Date |
06.04.2025 |
The
Walmart Contact Center specializes in providing best-in-class service to
customers, stores, and associates via phone, chat, email. They are a metrics
driven center dedicated to driving results where their associates thrive in
this high-volume environment that handles over 10 million contacts per year. They
are looking for career minded, customer centric individuals who are experienced
in providing best-in-class customer service.
Θ Positions: Data
Analyst II
Θ Job
Location:
Chennai
Θ Salary: As per
company Norms
Θ Job Type: Full Time
Θ Requisition
ID: R-2114924
Required
Skills & Qualifications:
- Bachelor's degree
- Willing to work in Rotational Shift
- Attention to detail and excellent analytical skills.
- Effective communication and interpersonal skills.
- Excellent problem-solving and management skills.
- Excellent Proficiency in Excel, Power BI and SQL
Responsibilities:
- Develop and maintain daily, weekly and monthly report on operational metrics.
- Conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format
- Create and maintain accurate Agent Database at all stages (Hiring, Training, Nesting, Production and Movement between LOBs)
- Create and maintain Agent Scorecards to track and report on KPIs
- Create and maintain all payroll related input detail
- Create and maintain Attrition Dashboard
- Generate and distribute management reports in accurate, and timely manner
- Develops MIS documentation to allow for smooth operations and easy system maintenance
- Provide recommendations to improve reporting efficiency and consistency
- Perform data analysis for generating reports on periodic basis
- Provide strong reporting and analytical information support to management team
- Generate both periodic and ad hoc reports as and when needed
- Analyze business information to identify process improvements for increasing business efficiency and effectiveness.
- Establish a strong relationship with Team Managers and Management through a demonstration of industry knowledge and of the business issues at hand
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