UPS Recruitment Drive 2025 | GBS Fraud Analyst Jobs in Pune | Apply Now

Looking to start a career in fraud prevention and financial risk management? United Parcel Service (UPS) has officially announced new Fraud Analyst job openings in Pune for 2025. This is an excellent opportunity for graduates or postgraduates with analytical, investigative, and customer-handling skills to join one of the world’s most trusted logistics and finance-driven organizations.

Job Overview

Θ Name of the Company: UPS (United Parcel Service)

Θ Position: GBS Fraud Analyst

Θ Category: Finance

Θ Work Type: Onsite

Θ Job Type: Full-Time

Θ Requisition ID: R25025914

Θ Job Location: Pune

Θ Salary: As per company norms

UPS is a global leader in logistics and supply chain management, delivering innovation through secure, data-driven solutions. As part of its Global Business Services (GBS) division, this Fraud Analyst role is focused on identifying, investigating, and mitigating potential fraudulent activities to protect company assets and enhance customer trust.

Roles and Responsibilities

• Monitor, measure, and communicate fraud exposure and potential risks to minimize fraud incidents.
• Review, analyze, and respond to customer inquiries regarding potential fraud cases.
• Investigate suspicious activities involving UPS products, services, or customer accounts.
• Evaluate account registrations for fraudulent activity; take corrective actions such as canceling user IDs or adjusting credits.
• Collaborate with internal and external management teams to resolve fraud-related issues efficiently.
• Document customer feedback and frustrations related to fraud detection systems and recommend process improvements.
• Interface directly with customers to ensure effective resolution of issues.

Required Skills & Qualifications

• Education: Graduate / Post-Graduate in any discipline (Finance, Accounting, or Business preferred).
• Experience: 2+ years in Customer Service, Billing, or Credit Collection (preferred).
• Fluency in English — both verbal and written.
• Strong analytical, problem-solving, and investigative abilities.
• Basic understanding of finance and accounting operations such as billing, A/R, and customer data management.
• Knowledge of fraud detection tools, credit control processes, and risk mitigation methods.
• Excellent communication, listening, and customer relationship skills.
• Attention to detail and ability to work under pressure.
• Proficiency in Microsoft Office tools (Excel, Access, Word).
• Flexibility and adaptability to changing business needs.
• Self-driven with the ability to multitask and work independently.

How to Apply

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Disclaimer: The information provided here is intended for informational purposes for students, freshers, and experienced candidates. All job details are sourced directly from the company’s official career page. Latest MNC Jobs does not guarantee employment or request any payment for sharing job updates. Always apply through the official UPS website to ensure a secure and authentic application process.