MKS Recruitment Drive 2025 | Hiring Associate NOC Engineer in Gurgaon | Apply Now

Associate NOC Engineer Job Openings in Gurgaon 2025

MKS Instruments has announced new job openings for the position of Associate NOC Engineer. The role is based in Gurgaon (Onsite) and offers a great opportunity for freshers and experienced IT professionals to start or advance their careers in network operations. Eligible candidates with Diploma, Graduate, or Postgraduate qualifications can apply online. More information about the job role, responsibilities, and eligibility criteria is provided below.

Job Overview

Name of the Company: MKS

Job Role: Associate NOC Engineer

Qualifications: Diploma / Graduate

Experience: 0 – 4 years

Salary: INR 3 – 6.5 LPA (via AmbitionBox — estimated based on similar roles)

Job Location: Gurgaon (Onsite – Full Time)

Job Category: Networking

Requisition ID: R16315

Last Date: 03.December.2025

Official Company Website: www.mks.com

About the Role

The Associate NOC Engineer at MKS plays a crucial role in ensuring network reliability and uptime. This position involves monitoring IT infrastructure and applications, identifying incidents, performing first-level troubleshooting, and escalating issues as per Standard Operating Procedures (SOPs). The selected candidate will work in a 24/7 rotational shift to support global operations and maintain service availability. This is an excellent opportunity for candidates interested in network monitoring and infrastructure management careers  or those seeking a technical support job in Gurgaon.

Roles and Responsibilities

• Monitor alerts and events from IT infrastructure monitoring tools and dashboards.
• Validate and prioritize alerts based on severity and business impact.
• Perform first-level troubleshooting, including restarting services, clearing disk space, and reviewing logs.
• Record all activities and resolutions in the ticketing and ITSM system.
• Escalate unresolved incidents to Level 2 support teams with detailed notes.
• Follow documented SOPs for incident management and escalation.
• Ensure timely communication and ticket updates throughout the incident lifecycle.
• Work collaboratively with other IT teams to ensure smooth network operations and service continuity.

Required Skills & Qualifications

• Basic understanding of Windows/Linux operating systems.
• Familiarity with network monitoring tools like Nagios, Zabbix, or SolarWinds.
• Knowledge of ITSM tools and ITIL-based processes (especially Incident Management).
• Excellent communication and documentation skills.
• Ability to work effectively in 24x7 rotational shifts.
• Diploma or Bachelor’s degree in Information Technology / Computer Science.
• 0–4 years of experience in IT support, NOC operations, or infrastructure monitoring.

How to Apply

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Disclaimer: The information shared on this page is for informational purposes only to assist students, freshers, and experienced professionals. All recruitment information is obtained directly from the official MKS website and verified sources. Latest MNC Jobs does not charge any fees for publishing or sharing job opportunities. Applicants are advised to apply only through official channels and avoid third-party payment requests. The recruitment process will strictly follow the company’s official HR policies and guidelines.