EXL Recruitment Drive; Hiring Associate – Apply Now

Associate Job Openings in Noida 2026!!!

EXL announced job vacancy for the post of Associate - Back Office – Customer Service. The place of posting will be at Noida. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	EXL
Required Qualifications	Graduate
Skills	Excellent Communication & MS Office Tools
Category	Customer Service
Work Type	Onsite

EXL is a leading data analytics and digital operations and solutions company. They partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others.

Job Details

Θ Positions: Associate - Back Office – Customer Service

Θ Job Location: Noida

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 12702

Roles and Responsibilities:

• Reviewing documents to determine type of request(s) and process them as per set guidelines
• Requests involve Surrenders (Partial and Full), Systematic withdrawal, 1035 Exchange, Transfer/Rollovers, Free Look, Roth conversion etc. and received through faxes, web submissions, mail, Contact Center requests, etc.
• Verifying the sender, process transactions in admin systems and send confirmation letter to the policy owner. These communications could be through email or letters using predefined templates
• All transactions to be processed as per Security and Exchange Commissions (SEC) guidelines and redirect documents to appropriate operational area as needed
• Contribute to individual quality and productivity goals by meeting processing targets focused on turnaround time expectations
• Promote a positive customer service mindset to surpass the expectations of customers through continuous improvement
• Identify and capitalize on best practices to ensure consistency and optimal performance in a team based environment
• Active participation in ongoing development of self
• Continue to build additional knowledge and understanding of the client’s business
• Perform other duties as needed

Required Skills & Qualifications:

• Bachelor’s degree and Computer literacy
• Candidates with relevant business experience (Life & Annuity Insurance) will be preferred

How to Apply

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Disclaimer:

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