ChargePoint Recruitment Drive 2025 | Hiring Associate Technical Support Engineer – Apply Now

Associate Technical Support Engineer Job Openings in Bangalore – Freshers & Experienced Candidates Eligible

ChargePoint has announced job openings for the position of Associate Technical Support Engineer in Bangalore. Candidates with a Graduate / Engineering / Postgraduate degree and 0–2 years of experience are eligible to apply. This role is a great opportunity to start a career in technical support engineer jobs in Bangalore with a leading global company in the electric vehicle (EV) charging network sector.

Company Overview – ChargePoint

Name of the Company	Chargepoint
Required Qualifications	Graduate
Skills	Strong communication, interpersonal, motivational, and organizational skills
Category	Technical Support / IT Support
Work Type	Onsite

ChargePoint is a global leader in providing EV charging infrastructure and cloud-based solutions. With innovation at its core, ChargePoint focuses on enabling clean mobility by offering cutting-edge technology and strong customer support. As part of the Technical Support team, you will collaborate with product, engineering, and field technicians to troubleshoot and deliver customer-first solutions.

Job Details

Θ Positions: Associate Technical Support Engineer

Θ Job Location: Bangalore

Θ Salary: As Per Company Norms

Θ Job Type: Full Time

Θ Requisition ID: 6567903002

Roles and Responsibilities

As an Associate Technical Support Engineer, you will:

• Provide customer-focused technical support with a problem-solving mindset.
• Diagnose and resolve complex network, hardware, and software issues.
• Review and understand technical documentation, site drawings, and specifications.
• Accurately communicate complex solutions in a clear, user-friendly way.
• Collaborate with cross-functional teams and field engineers for issue resolution.
• Create test cases, test plans, and technical documents.
• Manage customer accounts by tracking and resolving ongoing issues.
• Proactively identify opportunities for product improvements and quality enhancements.
• Use CRM tools (Salesforce) and bug tracking systems (Jira) to monitor support tickets.
• Adapt quickly to new processes, systems, and organizational changes.
• Promote inclusivity and work effectively with diverse teams.

Required Skills & Qualifications

• Strong communication, interpersonal, and organizational skills.
• Knowledge of networking fundamentals (TCP/IP, M2M communications, etc.).
• Experience with cloud-based management platforms and application support.
• Proficiency in documentation and knowledge article creation.
• Understanding of computer systems, mobile devices, and software applications.
• Familiarity with CRM tools such as Salesforce.
• Experience in using Jira or similar bug management tools.
• Additional certifications in Microsoft, Linux, or networking are a plus.
• Fresher or 1+ year of experience in technical support engineering.
• Bachelor’s degree in a technical field (BCA / B.Sc / MCA / M.Sc) required.
• Excellent command of English communication.

Why Join ChargePoint?

• Work with a global leader in EV charging technology.
• Exposure to cutting-edge cloud-based solutions and IT support systems.
• Opportunity to build a career in technical support and customer success engineering.
• Collaborative work culture with strong career growth prospects.

How to Apply:

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Disclaimer: The information provided here is for students, freshers, and experienced professionals. All job details are directly sourced from ChargePoint’s official website. Latest MNC Jobs does not guarantee placement. The recruitment process will strictly follow the company’s official hiring policies. We do not charge any fees for job applications. Candidates are strongly advised not to make payments for job opportunities.