ServiceNow Recruitment Drive 2025; Hiring Technical Support Engineer – Apply Now

High Salary IT Support Jobs in Hyderabad for Freshers & Experienced Professionals!!!

ServiceNow has officially announced job openings for the post of Technical Support Engineer. The work location will be Hyderabad. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher or Experience are eligible to apply. More details about eligibility, responsibilities, and required skills are provided below.

Name of the Company	ServiceNow
Required Qualifications	Graduate
Skills	Troubleshooting, Technical Support, Java/JavaScript basics
Category	IT Support / Technical Engineer
Work Type	Onsite / Full-Time

About ServiceNow

Founded in 2004 in San Diego, California, ServiceNow has grown into a global market leader in enterprise cloud solutions. Today, the company delivers AI-powered cloud platform services to more than 8,100 customers worldwide, including 85% of the Fortune 500. Their intelligent platform integrates people, systems, and workflows, helping organizations work smarter, faster, and better.

Job Details

Θ Positions: Technical Support Engineer

Θ Job Location: Hyderabad

Θ Salary: As Per Company Norms (Competitive IT Support Engineer Salary Packages)

Θ Job Type: Full Time

Θ Requisition ID: 744000084672385

Roles and Responsibilities

As a Technical Support Engineer at ServiceNow, your key role will be to provide advanced IT technical support services by resolving customer queries, troubleshooting unexpected behaviors, and assisting with platform usage. Responsibilities include:

• Handling technical cases raised by customers via web, chat, email, or phone.
• Delivering excellent customer experience by showing empathy, strong communication, and trust-building.
• Understanding ServiceNow’s platform functionalities and using diagnostic tools to identify issues.
• Collaborating with cross-functional teams for complex cases.
• Providing valuable feedback for process and product improvements.

Required Skills & Qualifications

• Knowledge of AI-based tools, workflow automation, and data-driven insights.
• 0–2+ years of customer-facing technical support experience.
• Strong ability to troubleshoot complex technical issues.
• Basic knowledge of Java/JavaScript code.
• Commitment to quality and customer satisfaction.

How to Apply

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Disclaimer: The information shared on this page is solely for informational purposes for students, freshers, and experienced candidates. Job details are sourced directly from the official ServiceNow website. Latest MNC Jobs does not guarantee placement and does not charge any fees. Recruitment will follow the company’s official process and HR guidelines. Candidates are strongly advised not to make any payments for job opportunities.