Third Bridge Recruitment Drive; Hiring Network Management Associate – Apply Now

Network Management Associate (Client Support) Job Openings in Mumbai 2026!!!

Third Bridge announced a job vacancy for the post of Network Management Associate (Client Support), aligned with network management associate client support opportunities. The place of posting will be at Mumbai. Candidates who have completed Graduate / Engineering / Post Graduate with Fresher / Experience are eligible to apply. More details about qualifications, job description and roles & responsibilities are as follows

Company Overview

Name of the Company	Third Bridge
Required Qualifications	Graduate
Skills	Excellent interpersonal, written and verbal
Category	Client Support
Work Type	Onsite

You will be managing relationships with new, existing, and long-tenured Consultants (Experts) using internal tools, contributing as a client support associate role. You will be required to comply with strict Compliance procedures (GDPR and PII) to ensure the highest quality of response and resolution, while collaborating with other Customer Care and Network Management team members across the globe.

Job Details

Θ Positions: Network Management Associate (Client Support)

Θ Job Location: Mumbai

Θ Salary: As per company standards

Θ Job Type: Full Time

Θ Requisition ID: 744000101616921

Roles and Responsibilities:

• Managing specialist relationships to effectively deliver their services to clients as part of a network management associate job.
• Resolving and addressing customer questions and complaints, providing appropriate solutions and alternatives within a timely manner, and following up to ensure resolution.
• Ensure data is maintained accurately and kept up to date.
• Ensure a positive experience for internal and external stakeholders.
• Answer and respond to queries through various communication channels (e.g., phone and email).
• Listen and respond to internal and external stakeholder needs, feedback, and concerns.
• Ensure smooth handover between internal departments and teams when required.
• Work in a collaborative environment to meet and exceed assigned goals.

Required Skills & Qualifications:

• 1+ years of relevant administrative and/or customer service experience in a customer service network associate capacity.
• Excellent interpersonal, written, and verbal (over the phone) communication skills.
• Ability to manage stringent deadlines and handle multitasking effectively.
• Ability to build and maintain strong relationships with senior executives.
• Strong capability in conflict management and resolution.
• Flexibility in time management, especially when working across international time zones and varied working hours.
• Motivated self-starter who is organized, detail-oriented, and able to work independently.

How to Apply

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